Front Office Associate

Job Description

KTGY

Founded in 1991, KTGY is a design firm focused on architecture, branding, interiors, and planning specializing in residential, retail, hospitality, and mixed-use environments. Our firm and our work are guided by a continuous focus on innovation, creativity, collaboration, and a deep responsibility we feel towards enhancing communities and neighborhoods. Our architects, designers, and planners combine big-picture opportunities, leading-edge sustainable practices, and impeccable design standards to create memorable destinations of enduring value.

Job Title: Front Office Associate

Role Overview

The Front Office Associate plays a vital role in ensuring a well-functioning, welcoming, and organized office environment. The individual serves as the first point of contact for guests and vendors, manages front desk operations, oversees general office upkeep, coordinates facilities support, assists with employee services. The ideal candidate is highly organized, and able to multitask in a dynamic workplace.

Key Job Functions

Greet guests and vendors, respond to inquiries, and manage the front desk and main phone line.

Maintain office and kitchen supply inventories, restocking items as needed to support employee and client needs.

Ensure cleanliness and organization of key office areas including the mailroom, storage rooms, conference rooms, and front desk.

Load/unload dishwashers and restock client hospitality and kitchen supplies (coffee, snacks, utensils, etc.).

Manage building access cards, parking transponders, and employee overnight parking requests.

Act as liaison with building services and external vendors; coordinate office and internal luncheons.

Sort and distribute incoming mail; assist with postage machine use and maintenance.

Respond to maintenance and facilities requests from employees.

Coordinate with supervisors and IT for new hire workstation setup and employee desk moves.

Maintain and update employee nameplates; support furniture assembly and office event setup.

Replace printer toner and ensure conference rooms remain tidy and ready for use.

Maintain safety equipment such as fire extinguishers and first aid kits.

Manage the office seating chart as needed.

May perform other duties as assigned

Required Skills and Abilities

Excellent verbal and written communication skills

Strong customer service orientation, friendly and professional demeanor

Ability to interact effectively with employees, vendors, and visitors at all levels

Exceptional organizational skills and attention to detail

Ability to manage multiple tasks and prioritize effectively in a fast-pace environment

Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Comfortable using office equipment (postage machines, printers/copiers, phone systems)

Basic knowledge of facilities or property management systems (preferred)

Ability to lift and move light office items (e.g., boxes, small furniture, supply shipments)

Willingness to assemble furniture and handle light maintenance tasks

Required Education and Experience

High school diploma or equivalent required; associate or bachelor’s degree preferred.

2+ years of experience in an office coordination, facilities support, administrative assistant, or similar role.

Experience managing office supplies, vendor coordination, or facilities maintenance is a strong plus.

Familiarity with building operations, safety procedures, or office technology (e.g., phone systems, printers, postage meters) is desirable.

Prior experience in a customer-facing or reception/front desk role is preferred.

KTGY Perks - We Care About Your Health & Wellbeing

Let’s Partner on Your Future

Jump-start your retirement with our 401k matching program - you're 100% vested from day one

A Collaborative Work Environment with Flexibility

PTO and holidays to recharge and celebrate

Thrive Together

Your mental health matters: Free unlimited confidential counseling through our EAP

Stay energized with wellness programs and resources

The wage range that the Company expects to pay is $21.00/hour - $27.00/hour.

Part-time