ePermitting Super User (Senior Consultant)

Job Responsibilities

Careers at SCDES: Where Passion Meets Preservation

Do you love South Carolina and protecting the environment? Come join our team at SCDES, put your passion to work with us! We are dedicated to protecting the state of South Carolina and we would love to have you as a member of our team!

Science Service Sustainability

This ePermitting Super User position will work within the Bureau of Water to ensure the effective utilization of the ePermitting system by providing user support, developing training resources, conducting data analysis, and serving as a liaison between stakeholders and technical teams, thereby enhancing data accuracy, streamlining processes, and supporting informed management decisions.Job Responsibilities:

Provide customer support to end users. Assist small businesses with registration and application/report submissions.

Develop training videos and materials for internal and external end users. Attend conferences and conduct presentations on ePermitting as requested. Develop or update SOPs for users as needed.

Develop reports using Power BI or other software and create and update dashboards for program areas. Provide status updates on projects for media, legislative and other inquiries. Advice management of data trends to facilitate accountability measures, decision-making, and strategic planning.

QA/QC data entered in the system regularly to correct errors and improve data quality. Work collaboratively with ePermitting “super users” in other bureaus to promote consistency with data entry, reports, and training.

Serve as Bureau liaison to work with contractors, IT staff, and program staff to develop needed system modifications and improvements.

Performs related duties as assigned.

Minimum and Additional Requirements

A bachelor's degree and professional experience related to the position.

Additional requirements:

Working knowledge of the ePermitting platform and general knowledge of other Agency enterprise applications.

Experience working with staff from across program areas.

Possess excellent written and oral communication skills.

Must have excellent organizational and communication skills and be able to work with the public, industry, contractors, IT staff, and co-workers.

Must be able to work in a team-oriented atmosphere.

Must have the ability to understand and implement complicated written and oral instructions.

Strong computer skills required.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Applicants indicating college credit or degree(s) on the application are encouraged to upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency may require an official, certified copy of the transcript or diploma prior to hiring.

Additional Comments

SCDES is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The Department will not sponsor H1B visas for this position.

The South Carolina Department of Environmental Services offers an exceptional benefits package for full time (FTE) employees:

Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.

15 days annual (vacation) leave per year

15 days sick leave per year

13 paid holidays

Paid parental leave

S.C. Deferred Compensation Program available (S.C. Deferred Compensation)

Retirement benefit choices *

State Retirement Plan (SCRS)

State Optional Retirement Program (State ORP)

Remote Work: The option of partially remote work is available after successful completion of 6 months to 1 year of employment, based on job functions*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.