IT Manager

Lead Our IT Team as IT Manager!

We are seeking an IT Manager to join our team. This is an exciting opportunity for IT professionals who are eager to leverage their extensive experience in IT operations and cybersecurity to drive growth and innovation within our company. As a key member of our team, you'll lead the day-to-day operations and security of our technical infrastructure with a focus on cybersecurity, IT operations, and technical leadership.

About the Role

As an IT Manager, you will oversee the daily operations and security of our technical infrastructure. Your extensive experience in IT operations and cybersecurity will be crucial as you collaborate with internal teams and external vendors to deliver exceptional service and support. You will be responsible for leveraging existing technologies and implementing new technology solutions to enhance operational efficiency and security. If you're a seasoned professional looking for a challenging role in a collaborative environment, we want to hear from you.

What You’ll Do

Oversee daily IT operations, ensuring reliable end-user support, systems availability, and cybersecurity readiness

Ensure secure deployment, maintenance, and configuration of core platforms such as Vertafore, Microsoft 365, network infrastructure, and endpoint devices

Translate security and compliance policies into technical enforcement through GPOs, endpoint management, identity management, and configuration baselines

Maintain and monitor critical systems for patching, backups, secure configuration, and incident response readiness

Oversee the organization’s helpdesk to ensure timely and effective resolution of technical issues

Support user onboarding and offboarding with a focus on secure access provisioning and data handling

Own the lifecycle and technical integrity of the Vertafore suite and ensure close alignment with operational and compliance needs

Coordinate vendor support and escalation for both SaaS and on-premises platforms, including Vertafore and Microsoft

Monitor and report on system health, security posture, and regulatory compliance using internal and vendor tools

Document IT procedures, technical standards, and system configurations to ensure continuity and compliance

Support technology-related internal audits and collaborate with leadership on remediation actions

Maintain accurate inventory of all technology assets and enforce standards for secure and compliant lifecycle management

Promote and oversee relationships between internal IT resources and external vendors and partner organizations

What You Bring

Education and Work Experience:

Minimum 7 years of experience in IT operations or systems administration

Minimum 3 years of experience managing or leading technical teams

Excellent understanding of computer systems, security, network and systems administration, databases, and telecommunications systems

Extensive experience with endpoint and system hardening, patching, identity and access management

Familiarity with Vertafore platforms or similar industry-specific systems

Understanding of regulatory requirements (e.g., HIPAA, NYDFS) and security frameworks

License or Certification Requirements:

Requires a current Colorado driver’s license and acceptable MVR

Leadership and Team Management: Proven ability to manage and lead technical teams, including planning, assigning, and directing work, appraising performance, and resolving problems. Strong leadership and communication skills are essential

Cybersecurity Expertise: Extensive experience with endpoint and system hardening, patching, identity and access management, and incident response readiness. Familiarity with regulatory requirements and security frameworks is crucial.

Technical Proficiency with Core Platforms: Strong skills in managing the deployment, maintenance, and configuration of core platforms such as Vertafore, Microsoft 365, network infrastructure, and endpoint devices.

Problem-Solving and Analytical Skills: Excellent problem-solving and analytical skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions and handle complex variables.

Why Join Us?

Growth Opportunities: Access to professional development and certifications

Supportive Culture: Be part of a team that values collaboration, integrity, and continuous learning.

Flexible Work Options: Upon completion of training enjoy a customizable schedule that can include up to two days remote, alternating 5-day & 4.5-day work weeks, and flexibility in start and end times.

Comprehensive Benefits:

Salary Range - Starting pay for this exempt position is $95,000 - $120,000 annually. Pay may exceed this range for well-qualified candidates, commensurate with experience. In addition to regular pay, this position is eligible to participate in our annual performance incentive program.

Benefits - At Flood and Peterson all full-time employees are eligible for benefits, including Medical, Dental, Vision, and Life insurance, paid time off, paid holidays, and paid Volunteer Time Off. Full time employees are also eligible to participate in our 401k program, which includes both safe harbor and discretionary matching. We also offer several other voluntary insurance programs including expanded Life, Disability, Accident, Critical Illness/Event, and legal services.

Flood and Peterson Values: Flood and Peterson is deeply committed to our Employees, Clients, Communities, and Strategic Partners. To perform the job successfully, an individual should demonstrate the following values.

Integrity – We conduct our business as one company with the highest standards and are committed to honesty, trust, and the courage to do the right thing. By adhering to our principles, we can look back at each day’s work with pride.

Gratitude – Our practice of gratitude allows us to show kindness and respect for everyone. We are thankful for each other, appreciate serving our clients, and humble in our community engagements.

Knowledge – We are thought leaders who actively share our knowledge with others. We gain wisdom through seeking and embracing our diverse experiences. We are committed to learning, and we educate our employees, clients, and strategic partners.

Commitment – We take responsibility for our actions, and we are devoted to the success of others. We put the team before the individual. We dedicate our time and energy in order to deliver the F&P promise.

Impact – We are a results-driven company, and we understand growth will determine our future. We are inspired by our opportunity to build a legacy for our employees, clients, communities, and strategic partners for the next generation. We lead by positively influencing and serving others.