Coordinated Entry Coordinator
Description:
Job Title: Coordinated Entry Coordinator
PVN ID: VA-
Category: Instruction and Social Service
Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS
Job Description
General Description
The U.S. Department of Housing and Urban Development (HUD) mandates that Continuums of Care (CoC) within different geographic areas, including NYC, create a Coordinated Entry (CE) system that allows equal and fair access to the CoC’s housing resources. The Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) and the NYC Human Resources Administration (HRA) received a grant to incorporate the unique needs of gender-based violence (GBV) victims and survivors, including protection of personally identifying information (PII) per the Violence Against Women Act (VAWA), into the City’s coordinated entry system.
Project Overview
The purpose of this project is to incorporate GBV survivors into New York City’s existing CE system, the Coordinated Assessment and Placement System (CAPS), an online survey used to connect homeless New Yorkers and those at risk of homelessness to the most appropriate housing options while protecting their personally identifying information and to ensure that GBV survivors have equal and fair access to housing resources in NYC. This requires collaboration between the NYC Human Resources Administration (HRA), who oversees all DV shelters in NYC and the existing CAPS system, the Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV), which operates the five Family Justice Centers (FJCs), a key entry point for survivors to have their shelter and housing needs met, community-based organizations that provide shelter and housing services to GBV survivors, and survivors of GBV who have experienced homelessness.
The HRA Domestic Violence Services (DVS) Coordinated Entry Coordinator position is a full-time HRA grant-funded position with the Research Foundation of the City University of New York, a non-profit organization.
Duties and Responsibilities
Under the Direction of the HRA DVS Residential Program Administrator and the Coordinated Entry Director, the Coordinated Entry Coordinator assigned to ENDGBV will perform the following tasks in close collaboration and consultation with ENDGBV:
Coordinate the implementation of the updates to CAPS to integrate PII for GBV survivors; work collaboratively with project team members; and assist with coordinating the work between the team members and the on- and off-site GBV partner agencies at the FJCs who will be utilizing CAPS
Assist with the development of the project implementation plan in collaboration with ENDGBV and HRA and project team members, building upon existing work on the incorporation of PII for GBV survivors in CAPS according to HUD and VAWA requirements
Responsible for conducting drop-in hour sessions and providing technical assistance to CAPS users at GBV organizations
Assist with the development of promotional material for GBV service providers and their clients about CAPS and the City’s coordinated entry process
Work collaboratively with project team members to develop trainings for GBV service providers on how to use updated functions in CAPS and provide ongoing support to providers
Coordinate the collection of feedback about CAPS from GBV service providers, survivors and other key stakeholders, to ensure the system protects survivors’ PII and meets their safety and service needs
Participate in drafting reports pertaining to aspects of the project, including, but not limited to the project development, implementation and evaluation
Participate in regular meetings with the project team to keep project goals on track and ensure effective collaboration with project team members to implement the integration of GBV survivors in CAPS
Participate in field work within the five boroughs to conduct community education/outreach about available housing opportunities and provide technical assistance as needed
Perform any additional tasks related to the project, as deemed appropriate and needed by [RFCUNY, HRA and ENDGBV]
Other Duties
Other duties as assigned
Qualifications
Bachelor’s degree in social work, psychology or related field or Associate degree in social work, psychology or related field and/or 5 or more years of experience in the field of domestic and gender-based violence
Significant experience in the field of domestic and gender-based violence preferred
An understanding of the network of City and nonprofit service provision in New York City’s response to domestic and gender-based violence preferred
Strong organizational, communication, interpersonal and problem-solving skills
Excellent time management ability including the ability to balance competing priorities, complex situations and tight deadlines
Ability to work well in a diverse team environment with all levels of supervisory and frontline staff
Comfort giving public presentations
Persons with lived experience related to this project (DVGBV, homelessness and/or housing insecurity) are encouraged to apply
RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department NYC Human Resources Mayor's Office
Status Full Time
Annual Salary Range $63,000.00 - $63,000.00
Closing Date Jun 25, 2025 (Or Until Filled)
Bargaining Unit No
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