Hardware and Server Support for Data Center - onsite NJ

Job Description

Hardware Support - onsite / NJ / M-F 9-5

Focus will be on – rack and unracking servers, rack mounting, storage replacement, warranty facilitation and working with vendor techs; enterprise systems, data center/PDU/airflow mgmt, power mgmt/loading, change management; working with IBM, Dell/HPE server hardware. Responding to alerts and alarms. Working with vendors for hardware replacement.

• LOAD IN / LOAD OUT for Data Center

• Experience supporting legacy and heterogeneous hardware (NetApp E-Series, Lenovo DE enclosures, Dell Powervault storage ). Debugging hardware issues with disks and controllers on NetApp E5760, Lenovo DE6000 and Dell MD3460s

• Monitoring experience. Setup and monitor alerts for hardware issues

• Create tickets with respective vendors and resolve issues - end to end

- SLA - less than 1 hour for responding to hardware issues (Mon-Fri 9-5)

- Less than 2 days to fix hardware issues

- Availability on weekends for Server 1 issues

uKiBgTxaeq

Full-time