Microsoft Technician Specialist

Job Description

Microsoft Technician / Network Service & Support

A minimum of 2 years Microsoft technology specific work experience is required. The candidate will be responsible for the timely completion of computer network service and support issues. This position will require daily local travel and requires a self-directed individual with a car. Excellent computer network troubleshooting skills are a must.

Essential Duties and Responsibilities:

Remediation of initial support calls from various clients

Escalate service calls to the appropriate department or individual when necessary

Configure and install network devices and services including RMM tools

Perform network maintenance and system upgrades as required

Willing to closely work with and maintain system documentation and change control policies

Communicate clearly with vendors, co-workers, and clients for issue resolution

Willing to participate in a rotational on-call team support schedule

The ability to lift between 25 - 45 Lbs.

Requirements:

3+ years of experience working with current Microsoft Windows Operating Systems

Experience with Routers/Firewalls/Switches, TCP/IP, DNS and VPN

Knowledge of Active Directory

Hands on experience with Microsoft 365 setup and migrations

Pluses

Certifications

VoIP Unified Communications Experience

Previous Experience in a Manager Service Company

Benefits

Full Time-Competitive Salary

Full Benefits

Company Pay for Certifications

Job Type: Full-time

Salary: Negotiable based on experience

Full-time