Residential HVAC Service Technician

Job Description

Description:

Charlotte Mechanical is a premier provider of heating and air conditioning services in the Charlotte region. With a reputation built on integrity, technical excellence, and customer-focused service, we strive to create comfortable, efficient, and healthy environments for our residential clients. We are growing and seeking qualified professionals who are committed to delivering outstanding workmanship and top-tier customer service.

Position Summary

The Residential HVAC Service Technician is responsible for the inspection, maintenance, diagnosis, and repair of residential heating and cooling systems. This role is critical in delivering the exceptional customer experience Charlotte Mechanical is known for. The ideal candidate will have extensive experience with HVAC systems, excellent diagnostic skills, and a professional demeanor.

Key Responsibilities

Perform comprehensive maintenance and repair services on a variety of residential HVAC systems in accordance with company procedures and safety guidelines

Accurately diagnose system malfunctions and recommend appropriate solutions, including repair or replacement

Communicate findings and service options clearly and professionally to homeowners

Ensure compliance with all applicable local, state, and federal codes and regulations

Maintain accurate service documentation, including work orders, time logs, and material usage

Collaborate with dispatch and fellow technicians to ensure seamless workflow and customer satisfaction

Uphold company standards for cleanliness, professionalism, and equipment care

Participate in ongoing training and development initiatives to maintain current industry knowledge

Requirements:

QualificationsRequired:

High school diploma or equivalent

Valid driver’s license with a clean, insurable driving record

Minimum of 2 years’ experience in residential HVAC service

Universal EPA Certification (Type II minimum)

Proficiency in reading wiring diagrams and schematics

Solid understanding of HVAC theory, air balancing principles, and modern diagnostic methods

Personal hand tools suitable for HVAC service work

Ability to pass pre-employment background and drug screening

Preferred:

NATE certification or other relevant credentials

Experience with smart home climate systems and digital controls

Work Schedule

Full-time: Monday through Friday

Must be available for overtime, weekends, and on-call rotation as scheduled

Compensation and Benefits

Competitive hourly rate with overtime pay

Comprehensive health, dental, and vision insurance

Ancillary insurance options (e.g., life, disability)

Paid holidays and vacation time

401(k) retirement plan with company match

Company-provided uniforms and vehicle

Ongoing professional development and certification support

A positive, team-focused work culture

Join Our Team

If you are a motivated HVAC professional who takes pride in quality work and exceptional service, we encourage you to apply. At Charlotte Mechanical, we value our technicians and provide the tools, support, and opportunities needed for long-term success.

Company Description

OUR MISSION

To be the premier home air, heating and plumbing service provider in the Greater Charlotte area by providing 100% customer satisfaction through our quality installations and prompt professional service. Everything we do revolves around our customers!

Full-time