User Experience (UX) Design Manager

Job Description

At CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America. Our mission is to strengthen these businesses into formidable independent competitors, keeping the American Dream alive and thriving. By focusing on people, communities, and independence, we're making a real impact on Main Street businesses across the continent. Ready to be part of our journey?

Join our dynamic team as a User Experience (UX) Design Manager in our St. Louis Office and enjoy a role that blends flexibility, leadership, and meaningful impact. We offer a hybrid work schedule—work remotely on Mondays and Fridays and collaborate in-office Tuesdays through Thursdays—giving you the best of both worlds.

As a UX Design Manager, you’ll play a critical role in shaping user-centered product experiences that serve our members. You will build, mentor, and lead a small but high-performing UX team across all phases of the design process—research, ideation, prototyping, and usability testing. Your leadership will help drive a design culture rooted in empathy, innovation, and measurable impact.

We're looking for a seasoned UX professional with 8–10 years of hands-on UX design experience and a proven track record of leading design teams to deliver high-impact solutions. You’ll be responsible for setting a strategic UX vision while also rolling up your sleeves to guide execution in a fast-paced, agile environment. If you're passionate about leading teams, designing with purpose, and shaping experiences that matter, we’d love to hear from you.

In this role, you will:

Initiate user-centered product design for CCA and build a cohesive, effective team.

Collaborate with product management and engineering teams to ensure alignment with business KPI’s and project goals.

Create intuitive and elegant UX solutions that address user problems effectively.

Develop and maintain a UX program to guide designers, product managers and tech teams towards achieving UX objectives.

Conduct user testing, leveraging data to inform design decisions and lead product design efforts, ensuring cohesive and innovative solutions.

Design UX best practices and establish efficient processes, integrating these into the team’s workflow.Are you a match? We’re looking for someone with:

Bachelor's degree in a relevant field.

8–10 years of UX design experience, with at least 2 years in a leadership or management role.

A strong portfolio demonstrating UX strategy, user research, and design work that led to measurable improvements in product outcomes.

Excellent stakeholder management and communication skills; confident in articulating design rationale and influencing decision-makers.

A balanced mindset that blends big-picture thinking with hands-on design execution.

Proficiency with tools such as Figma, Discuss.io, WEVO, or similar.

Strong collaboration skills with cross-functional teams, including product management and engineering.

Some flexibility to travel to member stores and NH headquarters.How We Take Care of You:

We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members.

We recognize YOU for your accomplishments and contributions through development, growth and compensation!

We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.

Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.

Ready to make a difference? Say YES, and we’ll say WELCOME HOME!

#LI-HYBRID #ZR

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WE ARE ON A MISSION

At CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.

WE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER

At CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.

We are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States.

The superior benefits that CCA Global delivers include:

- Lower buying & operating costs

- Powerful & fully supported tech solutions

- Expert marketing programs

- National advertising & PR support

- Exclusive profitability tools

- Award winning training programs

BUILDING A BETTER WORLD

Because we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.

Today, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies.

Full-time

Hybrid remote