Customer Service and Sales Support

Job Description

RD Enterprises has been in business for over two decades. Our company is heavily involved in the telecommunications market. We pride ourselves in our in depth training program that we offer to ALL employees. We have endless opportunities for growth. We promote from within organically. We are nationwide and the places you can go in our business are endless!

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales NOT REQUIRED

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Requirements:

Valid drivers license

Must be able to work in the U.S

High School diploma or equivalent

Must be motivated

Full-time