Inside Sales Manager (ESCO & National Accounts) (Hybrid)

*This is a hybrid position. Please do not apply unless you are local to our office in Lansdale, PA.*

The Opportunity:

The Inside Sales Manager- ESCO & National Accounts oversees the ESCO & National Sales Customer Service Representative(s), ESCO & National Sales Inside Sales Support Associate(s), and Sales Support Specialist - ESCO & National Accounts and works closely with ESCO & National Sales Territory Managers as well as other department managers within Keystone. This position is responsible for ensuring the Inside Sales team is working in the most effective ways possible to maintain Keystone's Light Made Easy promise.

Who we are:

Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy." We are an engaged and collaborative team where individuals are supported to reach their full potential.

Keystone's core values:

Wow Customers

Grow Passionately

Do Right

Value People

Challenge Convention What we offer:

Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.

Your Impact:

Managing projects and delegating work to the Inside Sales team

Sales analysis, price quoting, and customer service

Actively following up on open quotations in conjunction with ESCO & National Sales Territory Managers

Acting as a bridge between Distribution Territory Managers and ESCO & National Sales Territory Managers

Problem-solving for any issues that arise with ESCO & National Sales Inside Sales

Assisting other department managers with issues or questions related to ESCO & National Sales Inside Sales

Maintenance of the ESCO & National Sales pipeline, inventory, and timeline for all projects

Oversee the accurate and consistent management of CRM data, ensuring all account and contact records are up-to-date and aligned with organizational standards

Lead initiatives to enhance CRM data integrity and usability, provide guidance to team members on best practices, and collaborate with cross-functional teams to optimize CRM workflows to support strategic sales and account management objectives

Develop, Implement, and Maintain Strategy of project management and order tagging for ESCO Division

Training & Development:

Designing and implementing training programs to enhance team members' skills, product knowledge, and overall performance

Conducting regular one-on-one coaching sessions to provide feedback and identify growth opportunities

Team Building:

Fostering a collaborative and supportive team culture to boost engagement and morale What you bring:

Bachelor's Degree preferred

5 years of sales and project management experience

A minimum of 5 years of managerial experience

Lighting industry experience preferred

Experience utilizing CRM software

Knowledge of ERP software, Prophet 21 experience preferred

High proficiency in Microsoft Office applications, specifically Word, PowerPoint, and Excel

Excellent problem-solving skills

Strong communication skills in a fast-paced environment, continually following up on multiple tasks

Please note that we do not accept unsolicited resumes from recruiters or employment agencies.