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Assistant Case Manager/Full Time

Company:
Veterans Place of Washington Boulevard
Location:
Pittsburgh, PA, 15289
Posted:
May 07, 2025
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Description:

The Mission of Veterans Place is to empower veterans' transition from homeless to home, ending the cycle of homelessness, and to assist all at-risk veterans to become engaged, valuable citizens who contribute to their communities. Our vision is a community where veteran homelessness is rare, brief, and non-reoccurring and where veterans are valued, productive, and respected citizens who contribute to their community. Veterans Place is a CARF Accredited organization, following the ASPIRE model, to provide quality, value, and optimal outcomes of services to our clients.

Join our Team and help make a difference in the lives of the men and women who were willing to pay the ultimate sacrifice for our great country!

Position Responsibilities:

Time Commitment and Duty:

Veterans Place of Washington Boulevard is staffed 24 hours a day 7 days a week. The Assistant Case Manager (ACM) must be available during all days and shifts and to work holidays. Compensation is made for holidays worked. The typical schedule will be focused on these hours when other staff members are not on the property.

Transportation:

Acts as the primary van driver when on duty and provides transportation services to veterans according to program, appointment, and community needs.

Community Development and Programming:

Assesses needs and interests of Veterans Place residents by interacting with them on a regular basis.

Initiates programs, activities and community development that address the social, recreational, educational and development aspects of the residents' lives and promote positive relationships, sobriety and supportive community engagement.

Assists with orientation and welcoming of new residents.

Works with staff members to promote responsible living and a culture of sobriety at Veterans Place and is a positive role model in both professional and personal behavior.

Assists in collection and delivery of drug screen samples to the Veterans Administration for processing.

Monitors physical facilities, conducts building rounds as needed and performs light maintenance and grounds tasks (e.g., switching blown breakers, spreading ice melter on walks, etc.).

Communication:

Communicates important and arising issues to Milieu Coordinator and, where needed, participates in development of an appropriate course of action.

Communicate policies and the rationale behind them to residents.

Participate in administrative, staff, clinical, and in-service activities and training as required.

Clinical Activates:

Perform case finding functions and outreach, identifying and screening patients for psychosocial needs.

Conduct psychosocial assessments and develop treatment plans in collaboration with the veteran and other provider organizations including the Veterans Administration.

Coordinate referrals of Veterans to the Veterans Administration and other community-based providers for additional services based on needs and eligibility (this includes expanding the existing referral network as necessary).

Exercise and coordinate a variety of individual and group counseling techniques that are evidence based and demonstrate good clinical practice.

Maintain case records in accordance with program guidelines and professional requirements.

Implement legal and ethical standards of service delivery, privacy, and confidentiality, complying with all applicable regulations.

Additional Duties:

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.

Qualifications:

High School Diploma or equivalent

Experience working with the public and/or in a customer service capacity strongly preferred.

Ability to relate well to others and handle administrative responsibilities.

Must have a valid driver's license

Veteran Status preferred

Passing a pre-employment drug and alcohol screening is required and a background check will be conducted

Veterans Place is an Equal Opportunity Employer

This job posting will close in 30 days, applications will be kept on file for 1 year.

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