Sales Supervisor, Suburban Square

The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as Manager-on-Duty in the absence of the Store Manager and Assistant Manager.

Responsibilities:

SALES LEADERSHIP:

Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager

Strives for sales excellence and results

Ensures selling standards are met

Works with customers and models excellent customer service and clienteling skills

Maximizes sales through strong floor supervision

ASSOCIATE DEVELOPMENT:

Ensure associates are trained on product knowledge, selling skills and customer service and operations

Provides information and feedback for Sales Associates

Team sells with Sales Associates to contribute to the development of the selling team

OPERATIONAL EXCELLENCE:

Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook

Strives for 100% accuracy and compliance in cash, inventory, fixtures and property

STORE STANDARDS:

Helps execute floor-set and promotional directives

Works as a member of the team to insure all store standards are met

Understands, supports and complies with all company policies and procedures

MERCHANDISING/VISUAL:

Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times

Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

FASHION/STYLING:

Represents the fashion and style of Veronica Beard

Knowledge of current fashion trends and styles

Appreciation and demonstration of an overall finished fashion look

Comfortable with being on camera for social media purposes (both stills and video)

PHYSICAL DEMANDS:

Ability to operate computer/cash register

Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet

Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds

WORK ENVIRONMENT:

Ability to create a quality working environment that will encourage others to develop and excel

Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals

Requirements:

Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)

Ability to work flexible schedule including nights and weekends

Strong verbal and communication skills

Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness

Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.

Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.