Scheduling Coordinator

JourneyCare Home Health is seeking a meticulous and organized Home Health Scheduling Coordinator to join our dedicated team. As a key member of our operations team, you will be responsible for managing and coordinating the scheduling of home health visits to ensure that our patients receive timely and high-quality care. Your role will involve working closely with clinicians, patients, and their families to facilitate seamless scheduling and optimize care delivery.

Hourly Pay: $17.00 - $24.00

Offer based on years of experience.

We offer:

Great culture and team atmosphere

Comprehensive benefits (medical, dental, vision, life/AD&D, disability)

401(k) retirement plan with a generous company match

Generous time off accruals

Paid holidays

Tuition Reimbursement

Employee Referral Program

Merit Increases

Employee Discount Programs

Work/life balance

What You’ll Do:

Confirms patient appointments and perform patient reminder calls according to client guidelines

Manages client and care provider’s schedules efficiently

Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management

Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors

Maintains patient records in billing/scheduling system formats and in hard copy when indicated

Completes patient schedules, forms and all correspondence

Provides additional billing and customer service support

Maintains a high degree of confidentiality at all times due to access to sensitive information

Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Qualifications:

High school diploma required. College degree a plus

Bilingual in Spanish is a plus

Experience in a high volume medical office environment required

Scheduling patients and patient testing preparation experience in a physician office preferred

Computer Proficiency – MS Office

Ability to work well with others in a professional manner in a team oriented environment

2 years in a medical setting preferred

To apply via text, text 8532 to

#ACHH

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: