Technology Services Coordinator

A fast-growing, family-owned

technology and managed IT services company is actively hiring a

Technology Services Coordinator with strong administrative, billing, and client service experience. This position plays a vital role in supporting daily operations and ensuring accurate, timely invoicing and quote management for a growing customer base.

This is an excellent opportunity for a detail-driven professional with experience in the IT services industry, particularly those familiar with ConnectWise, quoting systems, and invoice processing.

Top Responsibilities:

Prepare and manage accurate client quotes and invoices using ConnectWise.

Ensure compliance with company billing procedures and client agreements.

Handle billing-related inquiries and serve as a point of contact for client communications.

Update and maintain client accounts and billing records in internal systems.

Generate and review billing reports; identify and resolve discrepancies.

Support administrative tasks such as scheduling, project tracking, documentation, and customer service coordination.

Qualifications:

3+ years of administrative, billing, or accounting experience; IT or MSP experience preferred.

Proficiency in ConnectWise and Microsoft Office Suite (Excel, Word, Outlook).

Strong understanding of managed IT services, recurring billing models, and tech-industry processes.

Exceptional attention to detail, data entry accuracy, and organizational skills.

Ability to prioritize and manage multiple deadlines in a fast-paced environment.

Strong interpersonal and communication skills.

Experience with additional billing tools or quoting platforms is a plus.

Why Join Us?

Competitive hourly or salaried compensation (based on experience)

Health, dental, and vision insurance

Growth potential in a rapidly expanding company

Supportive, team-oriented culture

Opportunities to work with innovative technology tools and platforms

#IND