Parts Counter Sales

Who We Are:

Road Equipment is a division of Hinton Transportation Investments, Inc. (HTI). HTI is actively seeking hard-working and growth-oriented individuals that are excited to advance their careers. HTI is a family-owned business with values centered around humility, consistency, and passion. With continuous growth and expansion nationwide, the company is eager to add new, talented individuals to the team!

This position is an entry level or early-stage Inside Sales career opportunity that may lead to other positions with the company – such as outside sales, marketing, sourcing, operations, and eventually into management and leadership. This position is a member of our customer service team in Appleton, WI. The primary responsibility of this position is to sell goods and provide in-person customer service while utilizing parts knowledge to assist retail customers.

Responsibilities and Duties:

Greet and advise customers in the selection of products and their uses

Answer customer questions about products, prices, availability, and product features

Sell goods to retail customers to support the overall goal of sustained growth

Suggest sale of related parts when identical replacements are not available

Keep current on new products and product updates

Conduct inbound and outbound phone calls

Develop over the phone and computer-based customer service relationships

Learn all facets of the heavy-duty truck and trailer parts industry

Pull and prepare orders for customer pick up or delivery when needed

Other tasks as assigned

Qualifications:

High School Diploma (GED) – Required

Bachelor's Degree – Preferred

1-3 years of sales and/or customer service experience – Preferred

Experience with heavy duty truck and trailer parts – Preferred

Ability to provide outstanding, friendly, and professional customer service

Basic computer and math skills

Ability to sit, stand, bend, kneel, stoop and lift/move up to 75lbs unassisted and up to 100lbs assisted

Ability to obtain a Medical DOT Card, if needed (company paid)

Why you will love working with us:

You will execute and develop excellent customer service skills over the phone and in person.

You will provide sales support to our customers, including identifying the needed parts and locating parts for customer sale.

You will develop relationships with driven teammates that want to help you grow.

You will be challenged by teammates and leadership to continue growing as a professional.

You will be part of a company that is consistently growing, leading to more opportunities for YOU!

Benefits:

Affordable Medical, Dental, and Vision Insurance

401(k) + Company Match!

Life Insurance/Accidental Death/Long Term Disability – Company Paid

Supplemental Life Insurance

PTO after 30 days

Paid Holidays after 30 days

Parental Leve after 6 Months of Hire

Employee Assistance Program (EAP)

***Employees are eligible for benefits the 1st of the month following 60 days***

Why work for HTI?

Road Equipment is a division of Hinton Transportation Investments Inc. (HTI). HTI is an industry leader in heavy duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. Hinton prides itself on internal upward mobility; there are many opportunities for advancement! HTI values its employees and is not afraid to reward or promote those who exhibit outstanding on-the-job performance.Hinton Transportation Investments is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, creed, color, sex, gender, sexual orientation, age, national origin, religion, disability, veteran or military discharge status, marital status, ancestry, or any other legally protected category.