Operations Shift Leader I

Purpose and role of job:

Lead all production team members on crew (and all plant team members on off hours, nights and weekends) and manage company assets to safely maximize production of excellent quality product.

Principal Accountabilities/ Responsibilities:

General Responsibilities

Follows and ensures accountability for all safety rules and policies and drives a culture of personal responsibility and keeping each other safe

Follows and ensures accountability for all necessary GMP, FDA, and ISO regulations

Monitors workflow and coordinates production with appropriate departments

Plans production schedules to ensure maximum utilization of equipment and team members

Performs other duties as necessary when directed to do so

Communication/Collaboration Responsibilities

Participates in Daily Operations Meetings (DOM)

Ensures proper communications and plans to shift support and crews

Verifies communication of process changes and quality procedure/specification changes

Submits work requests to correct issues that can be resolved by Support Teams

Safety Leadership

Demonstrates and verifies 100% compliance of safety best practices with team members (PPE, LOTO, cleaning, no jewelry, loose fitting clothing, etc.)

Assures personal participation and team verification for 100% compliance of:

Monthly – Safety Committee Meeting attendance

Quarterly –safety observations, safety training in the LMS, safety audits, & crew emergency response meetings

As needed – safety incident reporting & related follow up action items

People Leadership - lead authentically with a passion and capability to transparently engage, motivate, and move people toward the achievement of our desired state

Lead Self

Understands and models the values and culture of the company

Knows oneself and understands leadership impact

Models’ transparency and learns from mistakes

Courageously aligns words and actions

Serves as a positive team player that works to find solutions and builds team morale

Leads shift as if it were their own business, while setting up the next shift for success

Participates in monthly development meeting with Production Manager

Owns and participates in self-development opportunities

Lead Others

Leads, coaches and mentors all direct team members and indirect support teams to achieve goals and successful execution of the production plan on the shift

Helps select and develop great teams

Coaches, listens, and engages in direct dialogue

Empowers others and models accountability

Builds trusting and caring relationships with all team members

Leads cross-company teamwork and collaboration

Drives execution on completion of tasks

Shows presence and participation when possible in the event a line goes down or equipment fails

Completes on time, well-written reviews

Provides continuous feedback to team members

Partners with Production Manager and Technical Trainer to schedule and support skills training and individual development of team members

Evaluates/verifies technical skills of team members to identify skill gaps and training needs; offering guidance and coaching to team members

Lead Forward

Inspires others and is optimistic about the future

Thinks critically and acts strategically

Evaluates team member work assignments & optimize where necessary

Champions change to grow the business

Business Management & Administrative Responsibilities

Asset and Product Management

Verifies all production specifications and packaging requirements

Manages events per protocols

Leads a robust asset management and housekeeping program that shows respects for the incoming shift by ensuring the necessary cleaning best practices are planned and completed (general housekeeping, area blitz cleaning, down-to-do cleaning, hot spot cleaning, etc.)

Follows escalation plans to prevent poor performance/high scrap and verify support teams are being contacted and verify flow of escalation plan with support teams

Time Management & Administration

Utilizes & maintains Outlook calendar to organize individual’s schedule, meetings, and events

Achieves > 90% completion of standard work tasks.

Completes production orders and efficiency reports for machine lines

Audits changeovers for line clearance completion verification

Provides support for MES and SAP

Provides support for print codes

Education and experience requirements:

Minimum of two years of college courses (preferred)

Minimum of one to two years of experience in a leadership capacity

Knowledge of lean manufacturing principles or possess lean manufacturing training certification (preferred)

Advanced knowledge of all processes and equipment

Standard knowledge of forklift operation

Excellent oral and written communication skills, computer skills, reasoning and mathematical skills

Strong analytical and problem-solving skills

Must be able to work in a fast-paced environment

Experience with Microsoft Office (specifically Outlook & Excel)

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

R9060