Customer Service Representative - Suwanee GA

Job Description

Customer Service Representative - Suwanee GA

As a Customer Service/Inside Sales Representative you will be helping our customers and assisting our Outside Account Managers with food orders for some of the best restaurants around! This is an entry level position in Customer service/sales with lots of opportunity to learn about the foodservice industry.

Are you looking to make a big impact in your community?

Be part of the team to help restaurant owners provide the best tasting meals?

Have the opportunity to be able to sell some of the finest ingredients and products.

Do you appreciate what it means to be part of helping a restaurant succeed?

If so, choosing a career path with Sofo Foods might be the best decision you’ll ever make. We provide training and continued development throughout your career as a Customer Service/Inside Sales Representative. This will help to prepare you in the next step of your career.

What Your Responsibilities Will Be:

Provide best in class, customer service to our customers across your assigned territory by being the first point of contact for their day to day needs.

Manage customer accounts and generate additional sales growth for each account.

Ensuring customer satisfaction by working with an experienced sales team.

Entering customer’s orders into our sales order system.

Partner alongside with our experienced Outside Account Managers.

Who You Are and the Qualifications Needed to Become Successful:

Associate's or Bachelor’s Degree in Business/Marketing or related field - required.

Customer service or inside sales experience - preferred.

Working knowledge of the restaurant industry is very helpful. Maybe you worked as a server or bartender in college?

Demonstrated ability to take initiative and work independently

Multi-tasking, problem solving and organizational skills will aid you in this career.

Exceptional written and verbal communication is a must. You will be communicating with internal and customers daily over the phone and computer.

Comfortable with composing emails, spreadsheets, data entry and various sales application software.

Passion for succeeding and working on great team.

Our Inside Account Managers Enjoy Awesome Perks and Benefits:

Competitive Hourly Rate of Pay

Bonus Opportunity

401(k) Plan with company match

Affordable Medical, Rx, Dental and Life Insurance

Paid Time Off

Full-time