Front Desk Coordinator

Job Title: Front Desk Coordinator

Location: Fairport, NY (On-Site)

Compensation: $17-19/hour Contract-to-Hire

Our client has been delivering customized employee benefits solutions since 1978. They specialize in designing and managing plans that include dental, vision, prescription drug, and flexible spending accounts for brokers, carriers, and plan sponsors. Their work is precise, people-centered, and proudly independent. They are a small, laid-back team that takes our work seriously—but not themselves.

The Opportunity

We’re looking for a Front Desk Coordinator to join this close-knit team and keep the office running smoothly. You’ll be the friendly first voice people hear when they call and a key support player behind the scenes. This is a great opportunity for someone who’s organized, trustworthy, and looking for part-time hours with real impact.

This is a Monday–Thursday, 9:00 AM to 4:00 PM role.

Fridays are optional/light since many of their clients are closed.

Key Responsibilities

Answer incoming phone calls and direct them to the appropriate team member or resource

Review our shared service email inbox and assign messages to the right staff members, escalating urgent items

Open and date-stamp physical mail; distribute to appropriate team members

Check the office voicemail each morning, log entries into a shared spreadsheet, assign to the correct person, and flag urgency

General office duties including filing, shredding, and organizing

Help with light administrative tasks as assigned

Maintain discretion and confidentiality at all times — NDA required

About You

Friendly, professional phone manner

Reliable, punctual, and comfortable working independently

Great organizational skills—you love a good list or spreadsheet

Detail-oriented with the ability to prioritize tasks calmly

Comfortable with basic email, voicemail, and spreadsheet tools

Trustworthy and discreet—this role involves sensitive information

Previous front desk or office assistant experience is a plus but not required

Schedule & Compensation

Hours: Monday–Thursday, 9:00 AM to 4:00 PM

Pay: $17/hour (contract-to-hire arrangement)

Start date: ASAP

Why You’ll Love It Here

Relaxed, supportive team atmosphere

Dogs occasionally visit the office

No micromanaging—just clear direction and real trust

Flexible environment that values people and balance