Associate Clinical Director - LISW, IMFT, LPCC

The Center for Cognitive & Behavioral Therapy, part of the Optum family of businesses, is seeking an Associate Clinical Director to join our team in Columbus, OH. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone.

As an Associate Clinical Director, you will directly manage clinicians, including clinical oversight, talent development and clinical performance. This includes onboarding new clinicians, creating a collaborative culture across all teams, monitoring the center’s performance and building strong partnerships across other departments to ensure we are providing the best care for those we serve.

This 1.0 FTE is based on site in the Columbus, OH area. You’ll have the ability to create and flex your schedule to meet your needs and the needs of the your clients.

Primary Responsibilities:

Directly manage a team of clinicians and ensure clinicians are prepared and supported to provide care to those we serve.

Provide clinician development with clinical oversight, professional development, training, and address performance management needs with timely feedback.

Set and communicate clear expectations for clinical quality, evidence-based treatment, documentation, and HIPAA compliance.

Ensure daily, weekly, monthly metrics are met; facilitate remediation plans if targets are missed in partnership with Executive Director

Promote a clinical quality and safety culture, adherence to OBC and Optum policies, utilizing evidence-based protocols and industry best practices

Manage complaints and feedback; address internal and external patient complaints, providing feedback to involved individuals.

Participate in the onboarding of new clinicians to the practice.

Foster a collaborative culture and team camaraderie with regular team meetings and consistent team check-ins

Champion change across the team with consistent communication, encourage feedback, celebrate success and address resistance

Provide support and consultation with ongoing clinical case consultation, assist clinicians in meeting productivity goals, and provide technological training and troubleshooting.

Actively participate in Optum Behavioral Care (OBC) leader and team meetings; cascade communication to ensure team is informed of key initiatives or changes

Carry a clinical case load of at least 10-50% in alignment with compensation arrangement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Master’s degree in counseling, social work, or a related counseling field

Active, unrestricted, independent clinical license in state of practice: LISW, IMFT or LPCC

1+ years of experience leading, managing, and driving change in a highly regulated environment

Experience managing teams, and prioritizing many competing priorities to ensure quality, on-time delivery, and appropriate team focus

Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS or other Electronic Health Record systems (EHR)

Experience accomplishing work through others and inspiring others through times of ambiguity

Preferred Qualifications:

Supervision designation

Ability to work both independently and collaboratively with equal effectiveness

Explore opportunities at Optum Behavioral Care. We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while Caring. Connecting. Growing together.

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Schedule: Full-time