Front Desk Agent

The Hilton Garden Inn Pittsburgh Southpointe is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training.

As a Front Desk Agent, you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. The Front Desk Agent will work two over night shifts per week.

Required Skills:

Hilton Brand experience preferred

Must be available to work flexible shifts including nights, weekends and holidays-could include overnight shifts.

Should be highly organized, have strong oral and written communication skills

Ability to work autonomously and sell effectively

Outstanding people skills

Trustworthy and results-driven

Must be able to work in a fast-paced environment and available for all shifts.

Benefits:

Eligible for Hilton Team Member Travel Perks/Discounts.

Equal Opportunity Employer

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