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Telephone Operator (LJ)

Company:
Northwell Health
Location:
Manhasset Hills, NY, 11042
Posted:
May 06, 2025
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Description:

Answers and routes calls received by the Hospital's main telephone, paging and doctor's answering systems.

Performs miscellaneous clerical and receptionist duties.

Job Responsibility * * Answers and routes calls received by the main telephone, paging and doctor's answering service systems.

* * Provides patient information assistance to callers.

* * Monitors all emergency alarms and dispatches appropriate response teams.

* * Maintains appropriate logs and records.

* * Greets visitors at front desk of hospital lobby.

* * Directs visitors to their destination by providing verbal directions and handouts.Must be familiar with the physical layout of the hospital.

* * Ensures transportation for patients to, from and within the System.

* * Provides access to telephonic interpreter services for visitors and patients with limited English proficiency.

* Performs related duties, as required.

* ADA Essential Functions Job Qualification * High School Diploma or equivalent, required.

* Ability to work additional shifts, as needed.

* Gracious manners, pleasant speaking voice, clam demeanor and the ability to work under stress is required.

* Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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