Workforce Instructor-Technology

Job Description

Join the Queens Community House (QCH) Team!About QCH

Queens Community House (QCH) is a multi-service organization serving children, youth, families, and older adults across the diverse neighborhoods of Queens. Our mission is to empower individuals and families by providing tools that enrich their lives and foster the development of healthy, inclusive communities.

We are seeking passionate, dynamic individuals who share our commitment to making a meaningful impact.Position Overview

QCH is looking for a dedicated Workforce Instructor – Technology to lead technology training within the Community Resources for Employment and Development (CRED NYC) program, part of our College and Career Services division.

This role supports participants ages 18–40 who have been directly impacted by the justice system or reside in high-crime areas, equipping them with entry-level technology skills through high-quality training and hands-on support.

The ideal candidate brings expertise in A+ certification and a strong commitment to helping individuals succeed in the tech industry. This is a unique opportunity to make a tangible impact on the lives of young adults entering the workforce.Primary Responsibilities

Facilitate engaging, high-impact training sessions (virtual and in-person), covering topics such as Basic Computer Literacy and A+ Certification.

Model and teach appropriate workplace behaviors and professional communication skills.

Create and distribute instructional materials, including handouts, guides, and visual aids.

Support participants in developing career goals and achieving milestones.

Recruit and coordinate guest speakers for weekly Job Club sessions and special events.

Complete required documentation, including case notes, data entry, and administrative tasks.

Evaluate the effectiveness of training and revise curriculum to improve outcomes.Schedule

Part-Time: 20 hours per week

Evening availability required (up to 7:00 PM, 2 evenings/week)Qualifications

Bachelor’s degree in a technology-related field and a minimum of 2 years of teaching experience, or an equivalent combination of education and experience.

Strong communication, time management, and organizational skills.

Proven ability to work effectively with diverse populations and manage multiple priorities.

Excellent interpersonal skills and discretion in handling sensitive information.

High attention to detail and a strong sense of accountability.

Demonstrated ability to follow through on responsibilities and meet deadlines.

Part-time