Job Description
Title: SAP S/4HANA Analyst
Duration: 13 Months
Client: Commonwealth of PA
Location: Dauphin County, PA
Note:
This position is primarily remote; however, this position will require reporting to the Commission’s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Show backs, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hyper care).
Any absence from sessions requires prior approval from Project Principal. No additional compensation for any travel required, and rate is inclusive of any travel costs
Job Description:
Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
Lead workshops to introduce new end to end business processes for Order to Cash with new system
Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
Lead the testing of assigned functional systems
Perform System Integration Testing
Support User Acceptance Testing
Create user readiness documentation
Lead workshops for user training as assigned
Design and perform integration testing to support business process transformation from legacy systems
Create business process documentation as required
Provide SAP-BRIM functional support through hyper care phases post go-live
Provide root cause analysis and resolution for defects related to system and data issues
Support business with billing validation analysis to ensure accurate data migration/conversions
Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
Lead and participate in project team activities for system work efforts related to enterprise systems.
Work independently to accomplish the tasks and duties assigned
Adhere to and follow all PTC standards, policies, and procedures
Utilize various software and/or technology tools to perform job duties
Perform tasks and other duties as assigned by the PTC
Required Skills:
Billing and SAP BRIM on implementation projects of various sizes and subject matters
Bachelor’s degree in business management or information systems or related field.
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations
Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects includin
Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
Automation Test process design and config for SAP-BRIM implementation
Experience with Agile Project methodologies and traditional waterfall project methodologies
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testi
ITIL / ITSM practices and methodologies
Desired Skillset & Experience
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to end implementations
Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA
Experience managing Order-to-Cash work streams keeping teams on track and budget
Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
Automation Test process design and config for SAP-BRIM implementation
Ability to understand complex, B2B contracts and how they’d be represented in configurable billing/financial systems
Experience with Agile Project methodologies and traditional waterfall project methodologies
Real-world experience managing Global Billing operations
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
Additional beneficial skills include:
Enterprise Business Solutions, specifically SAP projects
ITIL / ITSM practices and methodologies
Education Requirements
Bachelor’s degree in business management or information systems
Equivalent combination of education and/or experience may be accepted
"If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit."
About Us:
Since 2000, Tri-Force Consulting Services ( has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies
Full-time
Fully remote