Front Desk Receptionist

Position Summary:

Arizona Biltmore Dentistry, a leading dental practice in Phoenix, AZ, is seeking an organized and compassionate Front Desk Receptionist/Patient Intake Coordinator to join our team.

We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.

Responsibilities:

Work under the general direction of the practice manager

Admit patients

Create medical charts, either electronically or paper, based on center practice

Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs

Answer and direct all incoming calls

Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience

Utilize problem-solving skills to support center and colleagues for resolution of issues

Update and manage center calendar

Order and organize collateral as needed

Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind

Assist Front Office Administrator with the following duties

Be familiar with procedure codes

Know daily deposit amounts and make reports as requested

Perform all other non-clinical duties as assigned

Qualifications:

Front office admin experience in a dental office preferred

Previous experience working patient admissions

Previous experience scheduling medical appointments and treatment plans

We are an equal opportunity employer

Part-Time