Senior ServiceNow Developer

Overview:

We are seeking a highly skilled Senior ServiceNow Developer to support the Bureau in delivering and maintaining enterprise ServiceNow solutions. The ideal candidate will have deep experience in ServiceNow development and a strong understanding of federal agency environments. This is a full-time contract position requiring U.S. citizenship and the ability to obtain a favorable background investigation through the CFPB.

Key Responsibilities:

Design, develop, and implement solutions within the ServiceNow platform including workflows, UI policies, business rules, and custom applications

Collaborate with stakeholders to gather and refine requirements

Provide ongoing support and enhancements to existing ServiceNow modules

Participate in Agile development cycles and contribute to technical documentation

Ensure solutions align with ServiceNow best practices and federal security/compliance standards

Attend occasional in-person meetings at CFPB Headquarters or other nearby Government-approved sites in the Washington DC Metro area

Required Qualifications:

U.S. Citizen (required)

Proven experience as a Senior ServiceNow Developer, with hands-on expertise in ITSM, CMDB, and custom application development

Experience supporting federal government clients

Strong understanding of ServiceNow architecture, scripting (JavaScript), and integrations (REST/SOAP APIs)

Excellent communication and collaboration skills

Preferred Qualifications:

ServiceNow Certified Application Developer or Implementation Specialist

Experience with ServiceNow ITOM, HRSD, or SecOps modules

Prior experience with CFPB or other financial regulatory agencies

Location: Remote with Occasional On-Site Meetings in Washington, DC

Work Hours: Monday through Friday, 8:00 a.m. – 4:30 p.m. ET

Clearance Requirement: Ability to pass a Consumer Financial Protection Bureau (CFPB) background investigation

Citizenship Requirement: United States citizenship required