Technical Writer

Under general supervision, is responsible for creating technical documentation, including but not limited to user manuals, help files and online documentation.

Performs related work as required.- Develop user manuals and guides for software applications, hardware devices and technical systems to assist end-users in understanding product features and functionalities.- Collaborate with subject matter experts (SMEs) and product managers to gather information ensure the accuracy and completeness of user documentation.- Write concise and informative help content covering everyday tasks, functions, and features tailored to target users' needs and skill levels.- Design and develop online documentation portals, knowledge bases, and FAQs to serve as centralized technical information and resource repositories.- Review and edit technical documentation for clarity, coherence, accuracy and adherence to style and formatting guidelines.- Maintain document repositories, libraries, and archives to store, organize and track revisions and updates to technical documentation.