IT Project Engineer - HYBRID

Job Description

TES Staffing is proud to partner with a premier managed service provider in the Albany region to help deliver world-class IT solutions. This organization is known for its innovation, technical expertise, and customer-first approach. Together, we are seeking a dynamic and experienced IT Project Engineer to join a high-performing team that delivers end-to-end IT project implementations across a diverse client base. If you are driven by challenges, thrive in a team-focused environment, and have a passion for delivering exceptional results, we encourage you to apply.

About the Role:

As an IT Project Engineer, you’ll play a critical role in leading and executing IT projects for clients throughout all phases of the project lifecycle: planning, execution, performance monitoring, and project closure. You’ll also contribute to project design and scoping efforts, ensuring smooth execution and alignment with client needs and technical standards.

Key Responsibilities:

Plan, implement, and support IT infrastructure projects involving networks, servers, SANs, virtualization, and cloud services.

Regularly communicate with clients, project stakeholders, and internal teams to assess project progress and ensure satisfaction.

Create, maintain, and update detailed technical documentation.

Coordinate project schedules and tasks in collaboration with the Manager of Proactive Services.

Maintain accurate activity records for billing and internal tracking purposes.

Provide emergency support and assist with escalated technical issues when necessary.

Consistently deliver high-quality, professional service in alignment with standards.

Uphold the confidentiality, integrity, and availability of all client and company information.

Customer-Centric Focus:

Execute all projects following standardized project management methodologies.

Align every implementation with technical and operational standards from day one.

Maintain comprehensive, up-to-date client documentation throughout each project.

Deliver timely and reliable emergency support when required.

Desired Outcomes:

Maintain 80% or greater billable project/MAC (Moves, Adds, Changes) time.

Complete projects on time, within budget, and in accordance with scope.

Serve as a valuable escalation resource for complex customer support issues.

Qualifications:

Minimum 3 years of experience installing and managing Microsoft Server platforms.

At least 3 years of hands-on experience with VMware vSphere and vCenter Server.

At least 3 years of experience working with Microsoft Hyper-V environments.

Solid IP networking experience (minimum 3 years), including configuration and troubleshooting.

Strong background with Layer 2/3 switches, routers, WAPs/controllers, and firewalls.

Proficient with Microsoft 365 services.

Experience in project planning and execution.

Strong multitasking skills and the ability to work independently or collaboratively.

Excellent communication and documentation skills.

A proactive, “do-what-it-takes” attitude.

Valid driver’s license and reliable transportation required.

Relevant certifications (e.g., VCP, VCAP, CCNA, MCSE) are a plus but not required.

Compensation & Benefits:

Salary: Starting at $75,000

Benefits Include:

401(k) with employer match

Health, dental, and vision insurance

Health Savings & Flexible Spending Accounts

Life insurance

Paid time off & parental leave

Professional development assistance

Referral program

Employee assistance program

Company Description

TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!

Full-time