URGENT HIRE Implementation Coordinator/Specialist

Job Description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting

Position Summary

The Implementation Consultant plays a crucial role in ensuring a seamless transition for our clients as they onboard onto company services. They contribute to the successful implementation and integration of our Payroll and HR Solutions, enabling our clients to streamline their processes and achieve their business objectives. Also responsible for leading a client's full implementation by understanding their requirements and configuring our solutions to meet their needs. They use a consultative approach to enable our clients to utilize our solutions to their fullest potential.

Essential Duties and Responsibilities

Provide clients with implementation services for our Time & Labor Management ("TLM”) product

Evaluate and fully understand client needs, business practices and challenges as it relates to the product implementation process

Utilize discretion and judgement to prioritize a client's needs and guide the client towards the strengths of the system

Develop system configurations based upon your advanced knowledge of the platform and the client's needs that support the client's business processes and end goals

Identify and recommend product customizations and/or additional product offerings to enhance the client's experience

Assume ownership of client's Statement of Work, ensuring all requirements are met timely

Work closely with other internal departments during the client implementation process to identify deliverables and ensure client's go-live date is on track

Test and troubleshoot final system setup

Provide the client with training and end-user support during the implementation process

May assist in pre-sales product demonstration preparation

Manage multiple client implementations simultaneously and efficiently

Manage any post-implementation client activities in tandem with the hyper-care support team (post go-live date) and ensure client's transition to the client support team is seamless

Must complete specialized intellectual instruction developed by UKG on a quarterly basis in order to maintain an advanced knowledge of the system

Knowledge, Skills, and Abilities

Ability to work well independently as well as on a team

Strong oral & written business communication skills

Technology enthusiast – excited about learning new technology; fast learner

Experience with Time & Labor systems

UKG Time & Labor Experience is a plus

Microsoft Office Suite

Education & Experience

Bachelor's degree in business administration, IT or other related field; if no degree, candidate must have a minimum of 4 years of implementation experience

Minimum 2 years of Time & Labor implementation experience

Minimum 2 years of customer service experience (Payroll or Time & Labor)Company Description

VensureHR, founded in 2004 and headquartered in Chandler, Arizona, is a leading provider of human resources services and technology solutions tailored for small and mid-sized businesses 1 2. Their offerings include comprehensive HR management systems that simplify administrative tasks, minimize operational risks, ensure regulatory compliance, and streamline essential processes such as HR administration, payroll processing, and benefits management 1 2.

VensureHR leverages advanced technology platforms combined with personalized service approaches to deliver tailored solutions across multiple industries 1. They support over 526,000 worksite employees and process more than $18.6 billion in payroll annually 1. Their services range from startup efficiencies, PEO services, administrative services, EOR services for international expansion, to enterprise-level HCM technology

Full-time