Hotel Operations Leader

Hotel Operations Leader – Join the Team Behind a Growing Hospitality Brand

Location: Columbus, OH (with occasional travel to Sidney and Lancaster, OH)

Company: Innvite Hospitality

Department: Hotel Operations

Reports To: Regional Leadership

About the Opportunity

We’re recruiting on behalf of Innvite Hospitality, a locally rooted and rapidly expanding hospitality group managing trusted hotel brands throughout Ohio. They’re looking for a hands-on, high-energy Hotel Operations Leader to step in, take ownership, and drive day-to-day excellence across their Columbus-based property, with some support to other locations as needed.

If you’ve got hospitality in your blood and thrive in fast-paced, people-first environments—this is your chance to grow your career with a company that values flexibility, autonomy, and results.

Why You’ll Love This Role

Growth Potential: Step into a high-impact role with real opportunities to advance as the company expands.

Flexible Scheduling: 5–5.5 day workweeks with 1.5 midweek days off whenever possible.

Performance-Based Bonuses: Quarterly bonuses from $1,000–$3,000 based on guest experience, operational agility, and lead generation.

Competitive Pay: Starting at $15–$20/hour with guaranteed overtime.

What You’ll Do

Day-to-Day Operations & Team Leadership

Lead and support staff across front desk, housekeeping, and maintenance departments

Foster a positive, accountable work culture through daily coaching and support

Roll up your sleeves and pitch in wherever needed—no task too big or small

Guest Services & Experience

Respond to escalated guest concerns and ensure high satisfaction

Monitor reviews and guest feedback to identify service improvements

Maintain a calm, professional presence under pressure

Business Development & Collaboration

Assist in building group bookings, block rates, and local corporate relationships

Collaborate with upper management on sales opportunities and operational performance

Manage costs, track payroll, and contribute to budgeting and resource planning

Who You Are

4+ years of hospitality leadership experience (Front Desk Manager, Assistant GM, Head Housekeeper, etc.)

Experience with major hotel brands like Hampton Inn, Holiday Inn Express, Hilton, Marriott, or IHG

Strong guest relations and sales instincts—able to close block bookings and maintain partnerships

Highly flexible, proactive, and dependable across multiple departments

Comfortable using systems like Opera, PEP, Sophie, or similar PMS/POS tools

Excellent communicator with a hands-on leadership style

Benefits & Perks

Discounted hotel stays across Innvite properties

Paid vacation (5 days after 1 year, with increases over time)

Paid sick leave and holiday pay (time-and-a-half for holidays worked)

Paid bereavement leave for immediate family after 90 days

Room to grow—this role is designed for someone eager to step up and advance

Why Innvite

Innvite Hospitality values leadership, reliability, and a strong sense of ownership. They’re building a team that’s committed to service, operations excellence, and continuous improvement. This is your chance to take the lead, be part of something expanding, and grow alongside a company that recognizes and rewards performance.

Apply now to take your next step in hotel leadership. We’d love to hear from you.