Systems Console Specialist (Days)

Process application systems in the Print Shop and Master Console areas. Manages the flow of all production and development of jobs through the system.

***position will work 12 hours, on a 3-day rotation schedule, which will include some holidays and weekends.

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

Family Comes First: Total rewards package that promotes the idea of family first for all employees.

Professional Growth Opportunities: Advance your career with ongoing training and development programs.

Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.

Inclusive Work Environment: We pride ourselves on fostering a diverse and inclusive workplace where everyone is valued and respected.

Compensation

$23.00 - $27.30

Non-Exempt grade 12

Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

What you’ll do

Administers Company, Division, and Department, Security and area policies, procedures and standards. Understand Security and environmental issues related to the Datacenter.

Develops information/data for the Information Services Division morning statuses reports and are accountable for its accuracy.

Responsible for ensuring documentation manuals are kept-to-date.

Must communicate and interact with both technical and non-technical personnel while resolving problems.

Responsible for filling out a UCR and Incident ticket on all hardware/software problems and maintaining the logbook for various Customer Engineers.

Utilize console and auxiliary equipment in the most efficient way to process the jobs scheduled.

Maintain necessary materials and equipment to process work.

Ensure reports are printed according to due out to meet department and company SLA’s.

Report any program, machine, and scheduling problems to the Shift Supervisor.

Responsible for cleaning and maintaining all equipment located in the print shop according to area guidelines.

Responsible for correctly printing all reports, filling out the order forms and printing and voiding all checks for various systems.

Assist in the implementation of new software and hardware installations.

Continuously monitoring and reacting to IT operations schedules.

Maintain accurate logs and documentation of system operations, issues and resolutions.

Knowledge/Skills/Abilities

Problem solving and analytical skills, as well as the ability to troubleshoot computer problems could arise.

Time management skills – essential to ensure all tickets, job failures, alerts, and reports are completed thoroughly and on time.

Strong communication skills and be able to follow directions clearly.

Ensure data security and integrity through adherence to company protocols.

What you need

High School education or its equivalent.

Work 12 hours, on a 3-day rotation schedule, which will include some holidays and weekends.

Must be able to lift up to 50 pounds, 80% of the time, for a 12-hour shift.

Must be able to be on feet, 80% of the time, for a 12-hour shift.

Must be able to spend a 12-hour shift, stooping, bending and lifting.

Work 12 hours, on a 3-day rotation schedule, which will include some holidays and weekends.

Bonus if you have

Experience working with Excel, Word and Microsoft office applications.

Knowledge and/or experience ISPF, TSO, OnDemand.

Automated Report Distribution and Tracking Software and commands, and MVS commands.

Experience working with RICOH printers and RPD.

Ability to utilize equipment correctly to prevent misprinted and late reports.

Must possess excellent telephone communication skills.

Benefits & Perks

Base compensation is only one component of your competitive Total Rewards package

Incentive pay program (EPIP)

Health/Vision/Dental insurance

6 weeks paid parental leave for new mothers and fathers

Fertility/Adoption assistance

2 weeks paid caregiver leave

5% 401(k) plan matching

Tuition reimbursement

Health & fitness benefits, discounts and resources

Our Commitment to Diversity, Equity, Inclusion, and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all.

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