Amerex - QA RMA Technician

Job Description

Company Description

Thank you for your interest in a career at Amerex. Our company stands as a global leader in fire suppression products, driven by our commitment to our team members, communities, and customers. We embrace individual differences and actively recruit team members from diverse backgrounds and skill sets, irrespective of race, gender, or ethnicity. At Amerex, we are dedicated to continuous collaboration and innovation, striving to remain leaders in our industry.

Every position is rooted in a culture that aligns with eight guiding principles: Teamwork, Excellence, Communication, Leadership, Environment, Safety, Accountability, and Trust. These principles are the foundation of McWane, Inc. and serve as a compass, offering personal guidance to navigate daily work situations.Job Description

Overview

Under the direction of the Quality Manager the QA RMA Technician will primarily be responsible for evaluating and reporting on returned orders of finished products. The QA RMA Technician will also serve as a QA Laboratory Technician when necessary, which requires analyzing quality control test results and providing feedback and interpretation to management or production, monitoring performance of quality control systems to ensure effectiveness and efficiency, and communicating quality control information to all relevant organizational departments, outside vendors, or contractors.

Responsibilities

Evaluate and report on returned orders to understand root cause of defective product conditions

Inspect fire extinguisher products and systems for leaks, cosmetic defects, and malfunctioning components

Report findings to customer success team through D365

Coordinate and manage returns to Amerex suppliers when necessary for defective purchased parts

Support other Quality Lab Functions as necessary

Testing for incoming inspection

Testing of production

Testing required by Regulatory Agencies

Raw material chemical testing

DOT-required testing

Conduct root cause investigations of returned products and materials

Address and correct (with assistance from QA Manager/Engineers) issues found in production departments

Stop production if significant product defects are present.

Communicating issues with suppliers/other departments to correct issues

Return of rejected material to suppliers

Communicate with suppliers any issues that should be corrected/improved

Control runs of trial parts both internally and externally

Keeping Lab documentation current (WI, JSA, FE Performance Testing)

Interpret and comply with quality assurance standards

Review data to find opportunities for improvement

Perform other duties as assigned.

Overall rating of 2 or above on last reg. evaluation

No written warnings for any reason in past six (6) months

No attendance notification in past six (6) months

Mechanically/technically inclined

Transport & lift within Job & OSHA guidelines up to 50 lbs. as needed during shift

Pass Drug Test and Job Medical Fitness Review

Understand/use blueprints & precise inspection equipment

Work well with other Depts./EE’s to achieve quality/goals

Operate test equipment technology

Inspection, testing & recordkeeping in timely manner

Follow verbal & written instructions

Must maintain acceptable evaluation/attendance. Qualifications

Minimum High School Diploma or GED required

Previous Quality Assurance/Quality Control experience preferred

Previous laboratory experience preferred

Previous experience with Amerex products preferred

Experience with Microsoft Office (Word, Excel, Outlook) is preferred

Ability to read blueprints and take precision measurements

Be able to work independently without direct supervision to accomplish goals

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Full-time