Microsoft Technical Analyst

Job Description

Description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Consistently ranked on the Inc. 5000 list of fastest-growing companies, we’ve also been voted as one of Austin’s Top Workplaces in 2021, 2022, 2023 and 2024 by Austin American-Statesman.

We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way.

Headquartered in Austin, Texas, with showrooms in High Point and Las Vegas, we have additional offices in China, India, Indonesia, Mexico and Vietnam.

The Microsoft D365 Technical Analyst is responsible for deploying code and solutions, building and monitoring pipelines, and managing all aspects of Microsoft Dynamics 365 Finance and Operations (F&O) / Supply Chain Management (SCM) in various environments. This role involves creating technical specifications documents, handling source control, configuration, and release management, and utilizing best practices to support daily operations and issue resolution.

In This Role

Assist in code and solution deployments, and pipeline build and monitoring for Microsoft Dynamics 365 F&O / SCM in production and non-production environments

Create technical specification documents and document enhancements made to the company's Dynamics 365 F&O / SCM implementation

Manage source control, configuration, and release management utilizing branching and pipelines

Utilize best practices and a thorough understanding of Dynamics 365 F&O / SCM functionality to create new features and fix reported issues

Develop new functionality and integrations with other systems to support business growth

Apply hotfixes, kernel updates, or any other Microsoft updates as required

Collaborate with the Dynamics 365 F&O / SCM implementation team across various company locations and operations

Work closely with the BI team and other IT department groups to maintain system standards and consistent installation procedures

Identify threats or improper configurations that may impact system security

Monitor and maintain the Microsoft Dynamics 365 F&O / SCM production environment to ensure availability to users and other company systems

Evaluate and respond to performance logs and alerts for operating systems and related systems

Other duties as assigned by Management

Uphold our core values and be a valuable member of the Four Hands team:

Be open and honest

Reach for excellence

Act with responsibility

Value the whole person

Enjoy the journey

The Ideal Person

3 years of experience managing Dynamics F&O / SCM application and supporting environments

Bachelor’s degree in Computer Science, Information Technology, or equivalent experience

Experience with Lifecycle Services (LCS), Power Platform Admin Portal

Proficiency with Azure DevOps and Visual Studio development environments

Experience with source control, configuration, and release management utilizing branching and pipelines

Ability to apply hotfixes, kernel updates, or any other Microsoft updates as required

Experience with Azure DevOps, including CI/CD pipelines

Proven ability to troubleshoot issues within the D365 F&O / SCM application

Exposure to highly interfaced ERP environments

Experience with management reporting

Team-oriented and capable of working effectively with both corporate ERP and regional IT teams

Capability to work independently with minimal supervision

Full-time