Front Office Associate

Job Description

Join Our Team at Holiday Inn Express Nephi!

We’re a guest service-focused hotel searching for an energetic and outgoing individual to join our team as a Part-Time Front Desk Associate.

We’re looking for someone detail-oriented, enthusiastic about providing above-and-beyond guest services, and ready to work collaboratively as part of our team. Flexibility is key—scheduling will be based on hotel needs, and weekend availability is required.

Key Responsibilities:

Welcoming guests and handling check-ins and check-outs

Answering phones and assisting with guest inquiries

Delivering exceptional guest service with a friendly and professional attitude

Communicating effectively with all departments to ensure smooth operations

Maintaining cleanliness in public areas to leave positive first impressions

Completing any other tasks or projects assigned by management

Qualifications:

High school diploma or equivalent (preferred)

At least 1 year of experience in hospitality (preferred) or 2+ years in customer service

Strong multitasking, accountability, and teamwork skills

Must be reliable, professional, and detail-oriented

Ability to commute or relocate to Nephi, UT 84648

What We Offer:

Starting salary: $12.50/hour Depending on Experience

Generous PTO plan

Employee hotel discounts start day 1

Opportunities for growth and advancement

Fun events, team activities, and a supportive management team

Schedule:

Mostly Evening shifts; availability for morning and overnight shifts

Weekends required

If you’re ready to make a difference in the guest experience and grow with a supportive team, we’d love to hear from you!

Part-time