Security and Help Desk Specialist

Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. Gunner is #17 of New England’s fastest growing companies and most recently, our online roofing platform was named a winner of the Good Housekeeping’s 2024 and 2023 Home Renovation Awards! As such, we’re expanding nationally and looking for a Construction Site Manager.

**Scroll down for our benefits and compensation package!**

We are looking for individuals who exude confidence, enthusiasm, and are highly skilled at communicating, so you can build rapport with customers while presenting our company's vision.

The Construction Site Manager is an important role given they oversee all aspects of the project (post sale) ensuring the remodeling contract is executed flawlessly. The PM will provide a remarkable on-site customer experience while applying sound business judgment and clearly communicating with customers and internal teams. This position works almost primarily in the field with minimal supervision or contact with a manager.

Gunner provides a paid 2 week training as part of our onboarding process!

Key Responsibilities:

Manage projects for customer satisfaction, profitability, and timely close out

Act as the on-site expert, leader, and communicator for assigned projects. Coordinate with dispatch, procurement, and customer success teams to ensure successful execution from start to finish.

Provide consistent high-quality workmanship on all projects

Demonstrate exceptional and proactive communication to customers and internal teams

Comply with OSHA regulations and all other applicable laws and regulations.

Supervise, manage, and provide leadership to onsite subcontractors and crews — advancing safety, teamwork, and discipline—resulting in efficient and professional contract completion

Review and understand scope of work and project specifics ensuring positive customer experience

Reviewing and maintaining records of material and equipment delivery, reporting any discrepancies or issues to the procurement team.

Monitor quality of installations, conducting inspections of work throughout the project

Advise customers on possible changes to scope and provide change orders directly to the customer

Using attention to detail, communication, technical knowledge, and customer service to effectively start, run, and close projects on time

Other responsibilities as assigned

Qualifications:

2+ years of Construction Management experience

Demonstrated track record of delivering 5 star customer service

Self-motivated and disciplined with exceptional attention to detail

Excellent communication, organizational and interpersonal skills

Resourceful problem-solving abilities and a desire to find creative solutions in a dynamic, changing environment

Must be familiar with Google tools and Docusign, and be adept at using a digital calendar

High degree of familiarity with contract and subcontract documents, terms, and conditions

Strong leadership and management skills

Professional appearance and demeanor

A willingness to learn and be coachable – We’re looking for someone with growth potential as the department and company grows

OSHA certifications, a plus

Benefits:

An unmatched company culture!

Base Salary: Experience Level

401K Retirement Plan: After 6 months, with company match

Healthcare: United Healthcare (Health, Dental & Vision) with company contribution (after 60 days)

Vacation: Unlimited PTO Plan (after 60 days of employment)

Technology: Company iPhone and MacBook

Corporate Amex: For business-related expenses

Gas Card: For vehicle fuel

Use of a Company Vehicle including insurance and gas

Career Growth: Path to promotions within the Gunner organization