Job Description
Salary:
Position Overview
The Time-Based Billing Clerk is primarily responsible for accurately tracking and billing for services rendered based on the billable time spent on call out and nested run and maintain jobs, turnarounds and projects to ensure clients are billed timely and without error.This includes tasks such as maintaining detailed time-based billing records of work performed, reviewing time entries, calculating billable amounts, reconciling invoices and timesheets, and collaborating closely with payroll, operations and other departments to ensure accurate billing and payroll practices. The ideal candidate will have a comprehensive understanding of customer contracts to include payment terms, billing frequency, scope of work, time and materials, change orders, and cost control and experience working within industries where time-based billing is commonly used such as oil and gas, renewable energy, and manufacturing.
Key Responsibilities
Time Tracking and Entry
Monitor and ensure accurate tracking of employee hours
Review and verify time entries from employees and convert them into billable and non-billable rates
Accurately record time spent on various jobs and projects by employees, using time-tracking systems or manually
Invoice Processing and Reconciliation
Prepare and process invoices based on time spent, including hourly rates, details of work performed, and any applicable costs
Verify invoices for accuracy by comparing them to time sheets, work scope, project records, and client contracts
Ensure accurate and efficient time and resource allocation
Record Keeping and Reporting
Generate reports for internal and external use, tracking billing progress, billing amounts, and outstanding receivables
Manage billing data; maintain organized records of time entries, invoices, billing cycles and payments, as well as other billing related documents
Ensure that invoices are accurate, timely and comply with billing regulations
Update customer site records with relevant billing information
Prepare billing reports on billing activity as needed
Administrative Support
Handle general administrative support tasks such as answering phones, transferring calls, greeting clients and visitors, filing, copying, and data entry
Assist in providing support with customer inquiries as needed
Collaboration and Communication
Work closely with internal and external business partners to ensure accurate time entry and billing practices
Collaborate with other departments, such as operations management, human resources, payroll, and accounts receivables to maintain seamless billing operations
Assist with customer inquiries regarding billing invoices, resolve discrepancies, and provide necessary information
Respond to operations and employee inquiries about billable data such as time worked, expenses, per diem, and mobilization/demobilization entries
Address and resolve billing discrepancies in a professional and timely manner
Compliance
Ensure that all billing practices comply with company policies, industry regulations, and client contracts
Qualifications, Experience and Requirements:
High School Diploma or equivalent is required
Minimum of three (3) years of experience in a timekeeping and/or billing related role is strongly preferred
Comprehensive understanding of time-based billing practices including ability to understand contract clauses, how time is tracked, billed and documented is strongly preferred and will be considered an advantage
Intermediate skillset with Microsoft Office Suite (Excel, Word, Outlook, Teams) is required; strong background in Excel is strongly preferred
Experience with time-tracking and/or billing software (QuickBooks, Sage 300, TRACK) will be carefully considered
Experience working in the oil and gas industry or similar considered an asset
Must have strong mathematical skills; ability to calculate accurately
Ability to multitask and thrive in a fast-paced demanding environment
Ability to prioritize and complete tasks with minimal supervision
Excellent oral and written communication skills
Ability to collaborate harmoniously with internal and external stakeholders to ensure accurate billing practices and compliance
Must be capable of managing tasks, schedules and information
Excellent organizational and time-management skills and ability to meet deadlines
Must have strong analytical skills and attention to detail to ensure accurate time entries and invoicing
Perform other related duties, as assigned
Pre-employment background checks will be required
Work Conditions:
Position is office-based on site or out of a branch office
Work is performed in an open-floor workspace in a diverse office environment around potential interruptions, noise and distractions
Interaction with a wide range of stakeholders
Physical and Mental Requirements:
Must be able to sit for prolonged periods of time at a desk and work on a computer
Required to sit, use hands and fingers, handle, feel, reach with hands and arms, push, pull, carry, stand, walk, stoop, kneel, or crouch
Ability to work effectively in an open floor workspace; manage interruptions, noise, distractions, and privacy, while leveraging the potential for collaboration and communication
Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively
Sufficient vision or other powers of observation, with or without reasonable accommodation, which permit the employee to investigate
Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to perform routine in-field or office job duties
Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permit the employee to perform in-field or office job duties
Ability to maintain focus and multitask
Exhibits professional demeanor and sensible, reasonable behavior
Benefits:
Dental Insurance
Vision Insurance
Health Insurance
Paid Time Off (PTO)
401(k) w/ Matching
Flexible Spending Account
Health Savings Account
Please Note: Resumes without direct reference to the specific role will not be considered, and applicants not being considered will not be contacted.
***Apave America Inc. is an equal opportunity employer that prohibits discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, and other protected characteristics
We make hiring decisions based solely on qualifications, merit, and business needs. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees
Full-time