Automation Technician - Service

Job Description

Department:

Service

Job Title:

Service Automation Technician

Classification:

Exempt

Date:

April 2025

Reports To:

Service Manager

Program Description:

The Service Automation Technician will perform Service and Maintenance activities on cleanroom PODs and other manufacturers cleanrooms. They will be responsible for following written procedures, inspecting/troubleshooting key equipment, and documenting work activities.

Supervisory Responsibilities:

None

Essential Job Functions:

Essential job functions represent the fundamental job duties and accountabilities of the employment position the individual holding the position must be capable of performing. Persons with disabilities can perform these with or without reasonable accommodations. The Director or his/her designee may assign other duties and accountabilities limited to those consistent with the applicable scope of the appropriate professional job function.

Service Execution 80%

Performs inspection, maintenance, and troubleshooting activities on cleanroom automation systems, including relays, controls, PLCs, I/O modules, VFDs, interfaces, instrumentation, etc.

Assist Automation Engineering in troubleshooting and resolving automation programming issues

Performs additional service work activities, such as Testing, Adjusting and Balancing (TAB) and Cleanroom Performance Testing (CPT) by following industry guidelines

Communicates work progress to both internal team as well as customer

Interacts professionally and possibly with all customers and staff while on sites

Develop an understanding of company service offerings and actively promote them both internally and externally

Recordkeeping and Documentation 20%

Fully documents work activities and results using Good Documentation Practices

Documents any discrepancies/deviations that occur during testing.

Generates Service Standard Operating Procedures (SOPs) and Forms

Performs Root Cause Analysis (RCA) of issues and works with a multidisciplinary team to facilitate correction of issues.

Marginal Job Functions:

Marginal job functions identify accountabilities that are preformed but are not essential as defined above. Marginal job functions may be reassigned and must not prohibit the employment of a person with disabilities.

Supports G-CON POD Manufacturing

Supports G-CON Commissioning activities

Position Specifications

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:

Required

High school diploma or GED equivalent

Required

Experience in automation system controls, with knowledge of both conventional and direct digital control (DDC) technologies, including current industry standards and tools

Preferred

Experience working and knowledge pertaining to pharmaceutical cleanrooms

Preferred

Knowledge of HVAC systems, including design, common control strategies, installation, operations and maintenance

Required

Skill in basic computer functions such as word processing, spreadsheets, and internet usage

Language Abilities:

Ability to read and comprehend instructions, correspondence, memos, and workplace policies. Ability to analyze, interpret general business periodicals, professional journals, technical procedures and governmental regulations. Ability to analyze and interpret technical research journals. Ability to write professional correspondences. Ability to present information in small group and large group situations to customer, strategic business partners, the public, and other employees. Ability to effectively present information to administrators, management, and other employees.

Reasoning Abilities:

Ability to carry out detailed written and/or verbal instructions. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form to carry out business objectives. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Temperament:

Focused and action oriented. Performance under little structure. Flexibility and coping with change. Multitasking. Ability to maintain composure in a stressful environment. Freedom to work from supervision.

Other Abilities:

· Up to 80% Travel

· Experience working with multi-disciplinary teams

· Ability to make decisions and recommendations

· Ability to demonstrate professionalism with personnel and management

· Collaborative team player

· Ability to gather, organize and analyze information skillfully

· Ability to manage multiple projects concurrently

· Must be able to communicate effectively through oral and written communication

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(R) Very Rarely - (O) Occasionally - (OE) Occasionally Essential - (F) Frequently - (C) Continually

While performing the duties of the job, the employee must:

(F) Sit, (OE) Walk, (OE) Stand, (OE) Bend/twist at the neck more than the average person, (F) Bend/twist at the trunk more than the average person, (F) Reach above the head, (F) Reach forward, (F) Repeat the same hand, arm, or finger motion many times (e.g. data entry), (F) Hand/grip strength, (OE) Drive on the job, (OE) Type non-stop, (F) Manuel dexterity (e.g. opening items), (F) Use finger dexterity (e.g. typing, manipulative), Lift up to 10 pounds from, (F) Floor to waist, Lift up to 10 pounds from, (O) Shoulder to overhead, Lift up to 11 to 15 pounds from, (OE) Floor to waist, Lift up to 11 to 15 pounds from, (O) Waist to shoulder, Lift up to 11 to 15 pounds from, (O) Shoulder to overhead, (O) Items that are pushed/pulled on wheels, (F) Carry 10 to 25 pounds, (O) Carry 26 to 50 pounds, (R) Carry 51 to 75 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the jobs.

(R) Very Rarely - (O) Occasionally - (OE) Occasionally Essential - (F) Frequently - (C) Continually

While performing the duties of the job, the employee must:

(C) Work inside, (F) Close exposure to CRT's (computer screens),, (F) Meet deadlines with severe time constraints, (O) Work irregular or extended work hours, (O) See objects/persons at a distance, (F) See close work such as typed or handwritten material, (F) Be able to tell the differences among colors, (F) Have very good depth perception, (F) Ability to tell where a sound is coming from, (F) Hear differences among bells, buzzers, beeps, horns, etc.

The information contained in this job description is for the compliance with the American with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties performed by the individuals currently holding this position and additional duties may be assigned consistent with the job function.

G-Con Manufacturing, Inc. is an equal opportunity employer and does not discriminate with regard to age, race, color, religion, sex, disability, genetic information, national origin, veteran status or any other status entitled to protection under applicable federal, state, or local anti-discrimination laws. Discrimination or harassment on any of these bases is prohibited.

Company Description

Since 2009, G-CON has led the cleanroom industry, fulfilling pharmaceutical and biopharmaceutical needs and embracing new trends. G-CON designs, builds and installs prefabricated cleanroom PODs for a variety of dimensions and purposes, from laboratory environments to personalized medicines and even production process platforms.

Full-time