Family and Guest Services Associate

Job Description

We are seeking a Family And Guest Services Associate to become a part of our team! Must be available to work weekends and holidays.

Responsibilities:

Register and assign rooms to guests

Confirm phone and online reservations

Respond to guest needs, requests, and complaints

Collect payment from departing guests

Keep records of occupied rooms and guests

Communicate pertinent guest information to designated departments

Qualifications:

Previous experience in customer service, front desk service, or other related fields

Ability to build rapport with guests

Strong organizational skills

Excellent written and verbal communication skillsCompany Description

RMHCNCF is the local Gainesville chapter of a global nonprofit charity dedicated to supporting families with sick children in their time of need.

Part-time