Job Description
Summary:
Responsible for accurate review, input, and processing of Provider Disputes in accordance with outside regulation, internal production standards and contractual obligations of the organization.
Duties and Responsibilities:
· Open and sort the PDR Mail, including electronically submitted PDRs.
· Accurately review all incoming PDRs and identify if they are true PDRs.
· Accurately enter PDR data information on the PDR acknowledgement form and into the computerized claims adjudication system
· Accurately generate letters through our letter generating system
· Maintain all required documentation of the PDRs
· Adjudicate PDRs in accordance with departmental policies and procedures and other rules applicable to specialty claims.
· Maintain production standards established by claims management.
· Coordinate resolution of claims issues with other departments or payers.
· Assist other departments in claims research
· Provide backup for other examiners within the department.
· Promote a spirit of cooperation and understanding among all personnel
· Attend organizational meetings as required
· Adhere to organization policies and procedures
Minimum Job Requirements:
· High school diploma.
· Work from home.
Skills and Abilities:
· Strong organizational skills.
· Knowledge of computers
· Ability to be flexible in high volume setting
Full-time