Bilingual Front Desk Receptionist

Job Description

Express is looking for a Bilingual Front Desk Receptionist. (must be fluent in Spanish)

Monday-Friday 9am-5pm, shifts will fluctuate between part-time and full-time.

Essential Duties and Responsibilities:

Answer phone inquiries and provide basic company information.

Perform clerical duties, take memos, maintain files (digital and physical), and organize documents

Monitor front desk and comply with all security procedures for visitors

Assist in planning company events, meetings, luncheons, and employee team building activities

Make travel arrangements for staff

Oversee mail deliveries, packages, and couriers

Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms

Monitor emails and social media accounts and respond accurately, efficiently and in a timely manner

Provide service information to clients.

Schedule services accurately and efficiently

Actively manage service issues and complaints

Maintain Client relations and communications

Assist in interviewing and onboarding employees

Create and update service education and communication

Maintain office appearance (neat, organized, and clean)

Assist in shift preparation (materials, information, supplies, etc.…)

Any additional tasks assigned by direct supervisor Education and/or Work

Experience Requirements:

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

Excellent time management skills and ability to multi-task and prioritize work

Excellent computer proficiency (MS Office – Word, Excel, Outlook, and PowerPoint)

Attention to detail and problems solving skills

Strong organizational and planning skills

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Ability to work independently and to carry out assignments to completion within parameters of instruction given, prescribed routes, and standard accepted practices

High school diploma or GED required

Must have a valid drivers license and be insurable

Front Desk Receptionist top skills & proficiencies:

Reporting skills

Microsoft office skills

Professionalism

Problem solving

Supply Management

Verbal communication

Typing skills

Attention to detail

Accuracy

Multitask

Telephone Skills

Teamwork

Discretion and Judgment

Patience

Honesty

Integrity

Positive attitude

Customer service oriented Physical Requirements:

Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with ADA FMLA and other federal, state, and local standards.

Must be able to lift and carry up to 50 lbs.

Must be able to talk, listen and speak clearly on telephone.

Job Types: Full-time, Part-time

Pay: $16.66 - $19.00 per hour

Schedule:

Day shift

Ability to Commute:

Shelton, WA 98584 (Required)Company Description

Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. Every day, we help job seekers find work and help businesses find qualified employees.

Founded in 1983, Express annually employs more than 566,000 people across over 800 franchise locations worldwide. Our long-term goal is at the heart of our company's vision, to help as many people as possible find good jobs by helping as many clients as possible find good people.

Our Mission:

To professionally market and provide quality human resource solutions through an international franchising network that profit our associates, customers, franchisees, corporate staff, stockholders and communities in which we conduct business.