Asset Management and Support Engineer

Job Description

At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. We are seeking a highly experienced and strategic Asset Management and Support Engineer to join our dynamic team.

This role is critical maintain accountability for the management of all IT assets for Build-A-Bear and ensure proper focus is placed on asset management to positively impact our cost of doing business and our ability to grow and scale.

RESPONSIBILITIES:

• Maintain an accurate inventory of all IT assets (hardware, software, licenses) and oversee the deployment and distribution of assets to end-users or relevant departments throughout their lifecycle

• Develop and implement asset lifecycle management processes, including retirement and disposal procedures

• Manage the creation and deployment of Intune and Configuration Manager asset policies, profiles and configurations.

• Hardware/Software deployment and troubleshooting

REQUIRED QUALIFICATIONS:

• 2 or 4 year degree in Information Technology

• 5 years' experience in both asset management systems and IT hardware/software administration

• IT A+ Certification in asset management

• Powershell Scripting

PREFERRED QUALIFICATIONS:

• Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP)

• Certification in Microsoft Intune, Configuration Manager and/or Azure

BEHAVIORAL TRAITS FOR SUCCESS:

• An analytical, inquiring, and critical mind that solves complex problems

• A knack for anticipating potential issues

• Strong commitment to tasks being completed correctly and on time

• Thrives in a structured environment

• Comfortable making decisions in area of expertise

• Communication style is factual and sincere

• Willingness to follow established policies, processes, and procedures

• Enjoys working at a somewhat faster-than-average pace

• Strives for continuous improvement

WORKING ENVIRONMENT:

• Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs

• Hybrid work schedule

• Corporate Office located St. Louis, MO

• Domestic Travel 5-10%

• Able to lift >25 pounds

YOUR PERFORMANCE WILL BE MEASURED ON:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

• Judgment and decision-making

• Communication

• Projects completed on time, within scope, and within budget

• System performance metrics

• Project post-mortem evaluations

• Quality of deliverables

• Feedback

Full-time

Hybrid remote