Customer Service Rep

Collections/Customer Service Clerk in Warsaw, NC

Job Summary

We seek a hard-working and reliable Collections/Customer Service Clerk. A collections clerk's job is to collect payments on overdue accounts and bad checks, and to contact debtors to make arrangements.

Duties and Responsibilities

• Communicating with debtors: Contacting debtors to request payment on delinquent accounts, and to notify them of overdue payments

• Updating account status: Reviewing and updating account status in accordance with established guidelines

• Maintaining records: Keeping a log of payment promises and relevant account details

• Monitoring reports: Monitoring accounts receivable and cash receipt reports

• Compiling reports: Compiling reports relating to collection work

• Setting up payment arrangements: Setting up payment arrangements with debtors

• Resolving issues: Working to resolve problems that arise concerning service or billing

• Computer and communication skills.

Requirements and Qualifications

• High school diploma or equivalent

• Able to work on your feet for 8-hour shifts and lift 30 lbs. regularly

• Basic computer skills for maintaining inventory logs and databases

• Good communication skills

• Submit to Drug Screen, Background Search and Credit Check.

How to Apply

Qualified applicants should apply in person at 149 Limestone Rd, Suite 1, Kenansville, NC 28349, or online at For additional information, contact our office at