Internship - Billing Operations

Minnesota Power, an ALLETE company, is an electric utility headquartered in Duluth, Minnesota. We provide electricity in a 26,000-square-mile service area in northeastern Minnesota to 150,000 customers, including 14 municipal systems and some of the nation’s largest industrial customers. Minnesota Power is committed to a sustainable future for the climate, our customers and our communities while delivering safe and reliable energy. We play a unique and significant role in ALLETE’s sustainability-in-action strategy. Our culture drives excellence through our shared values of integrity, safety, people, and the planet.

RESPONSIBILITIES:

Support standard billing and maintenance transactions in billing, metering, and other related systems to ensure accurate customer billing, accurate revenue reporting and adherence to regulatory requirements

Run reports and/or provide data from the billing system to be used in regulatory & financial reporting

Assist in the development and maintenance of documentation for department procedures; billing, metering, or other customer system reports, processes and related information

May assist project teams in testing modifications and enhancements to billing, metering, or related systems

REQUIREMENTS:

Must currently be enrolled in a Bachelor's degree program with an expected graduation date between May 2026 and December 2027.

Preferred majors include: Accounting or Business Administration

Proficiency in Microsoft Word/Excel is required

Strong communication skills to establish and maintain positive working relationships

Proficiency in Microsoft Access or other database query tool is desirable

Possess the ability to multitask and be process-oriented

Ability to be timely, technically savvy, a team player, and enjoy a fast-paced work environment.

Candidate must be adaptive to changing work projects and priorities, highly analytical and customer service oriented

Ability to maintain strict confidentiality to assure customers' right to privacy

Candidates may be subject to assessment of skills, job match, or aptitude

DETAILS & DURATION OF INTERNSHIP:

This internship will report in person to Duluth, MN

This role is anticipated to begin June 2025 and continue to June 2026

The internship will be full time during summer and part time (20 hours per week) during the school year.

ALLETE will comply with college requirements

Hours and duration are subject to change based on company needs

BENEFITS:

The expected hourly compensation rate is $19.50. This position qualifies for the following benefits: Retirement, Medical, Flexible Spending Account, and more.

External applicants must apply online via

This job posting will be available for application until the position has been filled OR the posting close date noted herein, whichever date is earlier.

ALLETE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact our Human Resources department at .

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