Subrogation Claims Rep I

Here at NJM, our General Claims department in West Trenton, NJ is looking for a Subrogation Claims Representative candidate who has excellent communication skills, as well as strong organizational and time management skills.

Hours: Monday to Friday 8:15AM- 4:30PM (Hours can vary depending on start time)

Salary: Salary is commensurate with experience and credentials

Level I – $49k - $55k annually based on experience

Level II – $57k+ annually based on experience

Senior Level – $75k+ annually based on experience

Responsibilities:

Receive and process subrogation claims, seeking recoveries from adverse parties and/or their insurance carriers.

Thoroughly review, evaluate and investigate subrogation claims to obtain necessary information for prompt resolution.

Negotiate subrogation claims and resolve liability and/or damage disputes for successful recoveries. Efficiently credit recovery checks and issue deductible payments to our insured.

Claims are settled and negotiated based on company guidelines and applicable state negligence laws.

Professionally respond and communicate on all subrogation related issues.

Provide excellent customer service to our policyholders.

Job Requirements:

Level I – Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree.

Level II – Minimum 2 years with Property Damage, Auto Claims, or Subrogation experience.

Senior Level – Minimum 4 years with Property Damage, Auto Claims or Subrogation experience and completion of AIC or CPCU designation

License to adjust claims in Texas or Connecticut is a plus

Bachelor’s degree is a plus

Knowledge of Claims or Personal Lines are a plus

Requires strong oral and written communication skills

Technical aptitude, including working knowledge with Microsoft Office

Ability to work in a fast-paced, high volume environment

Must be detail oriented, organized and possess strong time management skills

Multi-tasking, problem-solving and strong decision-making skills.

Team members receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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