Customer Service Representative

Job Description

Company Description

About Us

At Property Soar, we are committed to delivering top-tier property management and real estate solutions across Ohio. Based in Columbus, we specialize in managing residential and commercial properties with a focus on long-term value and client satisfaction. Our team values collaboration, precision, and a forward-thinking mindset. We are growing and seeking professionals who are passionate about making a lasting impact in the real estate industry.Job Description

Job Description

We are currently seeking a Customer Service Representative to join our Columbus, OH team. This role is ideal for someone who is enthusiastic, organized, and focused on delivering high-quality service. You will be the first point of contact for our clients and will play a key role in maintaining our reputation for excellence.

Responsibilities

Respond to client inquiries via phone, email, and in-person in a timely and professional manner

Resolve customer issues efficiently while maintaining a positive attitude

Maintain accurate records of client communications and service transactions

Assist with scheduling property visits and providing information about services

Follow up with clients to ensure their needs are met and expectations exceeded

Collaborate with internal departments to ensure a smooth client experienceQualifications

Qualifications

High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

Proven experience in a customer service or front-office environment

Strong verbal and written communication skills

Proficiency with Microsoft Office and basic data entry software

Ability to remain calm under pressure and handle a variety of customer concerns

Strong organizational and time-management skills

Additional Information

Benefits

Competitive salary: $34,000 - $42,000 per year

Opportunities for professional growth and advancement

Skill development and training programs

Supportive and team-oriented work environment

Full-time, consistent weekday schedule

Full-time