Front of the House Supervisor-Hourly

Job Description

Must have leadership and restaurant experience. This is an hourly position with opportunity for growth to manager for the right candidate. We are seeking someone reliable, honest, and proactive with a hands-on approach and the ability to see the big picture. Open Availability Required.

Ted's Bulletin is an 8-unit neighborhood eatery bringing new creativity to American classics, open daily for all-day breakfast, lunch & dinner. Ted's is looking for great leaders who are poised for growth as we have locations opening in DC and Virginia. Ted's is part of the Catalogue Company which operates Federalist Pig, Honeymoon Chicken, Sidekick Bakery, Ensemble digital kitchen and Kramer's.

The Front of the House Hourly Supervisor is a leader for the restaurant and is responsible for performance based on Ted's brand and standards. In addition, they will be responsible for delivering financial results, building a hospitality focused culture for internal and external guests, and developing a team of thoughtful leaders.

Job Duties:

Direct and supervise employees while executing and maintaining Ted's standards and operational excellence

Full responsibility for all aspects of the restaurant operation

Partner with the FOH team and culinary team to produce targeted results

Model hospitality and excellent guest experiences instilling service standards for the team

Hire, train and develop staff building a positive work environment

Actively coach and counsel employees to include documentation when appropriate

Ensure effective scheduling so that staffing needs are met, and labor costs are controlled

Partner with vendors to ensure product needs are met and the facility is fully operational

Achieve company profit standards for sales, costs, labor and own the P+L

Collaborate with Back of House team to execute safety and sanitation standards

Evaluate guest feedback and ratings and follow up with corrective action to ensure issues are resolved

Other duties as assigned

Qualifications:

College Degree preferred

2+ years in restaurant supervisory role with career progression

Excellent working knowledge of restaurant systems and Microsoft Office suite

Ability to understand, interpret and positively impact financials

Proven ability to hire, train, develop and lead a diverse workforce

Ability to form relationships and communicate respectfully, and effectively with peers, leadership, and staff.

Must be able to work extended hours when business need necessitate

Must be able to stand for extended periods of time and lift up to 50 pounds

Full-time