HRIS Business Systems Administrator - Oracle

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $76,399.00 - $90,000.00

Work Day/Hours: 8:00 am - 5:00 pm (Hybrid with three days in office weekly)

The City of Durham's Human Resources Department is an accomplished, diverse, energetic team embracing and inspiring the joy of public service. We aggressively challenge assumptions of what is possible, moving towards a future that is more just, productive and rewarding for all employees. Join us if you're ready to share your talents, learn new skills and build relationships in service to the City of Durham!

The primary responsibilities for this position will include serving as the subject matter expert and technical lead. Collaborate with and under the direction of the Human Resources Information Systems Manager assist in the ERP implementation to Oracle Fusion, including recommendations for system configuration, data conversion and reconciliation, training, and documentation. Position will also be responsible for reviewing data for accuracy and quality; research, analyzing, and updating data. Position will be configuring systems, respond to user requests, troubleshoot systems or network issues. Create reports and queries, install and configuring updates, configuring access and performing related duties, as assigned.

Duties/Responsibilities

Responsible for extracting, compiling, analyzing, and managing data within the various HRIS systems. (Enterprise Resource System, Classification and Compensation System, Recruitment and Onboarding System, Benefits Enrollment System, Learning Management System).

Monitor and correct issues in the performance of the various HRIS systems. Tests systems upgrades, break/fixes and recommends resolutions, maintains ERP systems tables.

Performs complex analysis and provides technical leadership for the department’s information systems, coordinates technology support.

Maintains Oracle Cloud HCM data structures/tables; research, analyze, and report on data pertaining to Human Resources.

Create and maintain Oracle Cloud HCM business rules that relate to other systems to ensure optimal process efficiency and improve data accuracy.

Assists in the change process to ensure business requirements are being addressed through Oracle Cloud HCM systems and processes.

Communicate downstream implications of Oracle Cloud HCM data changes and adjusts/prepare accordingly to ensure that functionality is performing as expected and data is interfaced correctly.

Troubleshoot, research, and create Oracle Cloud HCM data flows for process improvement.

Identify and address system problems and assist in the development and execution of best practices across the organization.

Assist with data quality assurance testing, interpreting business requirements and recommending systems configurations to the manager. Conducts independent research, data audits and complex analysis of all HRIS systems.

Writes, maintains, analyzes, and supports a variety of reports, queries and databases utilizing Crystal reporting, SQL reporting, Access, Excel, Power BI, or other reporting tools.

Provides high-level analytical and data reporting support for all HR functional areas.

Investigates and resolves current and historical data errors affecting the integrity of system information and processing functionality.

Executes design layout definition, data mapping and testing in API, secure SFTP connection to third party partners.

Provides business testing and analysis for new systems implementation. Improves existing systems and data integrity by streamlining and updating processes.

Provides consultation and guidance to all HR Managers on their systems needs based on their various functional areas, including benefits, classification and compensation, recruitment, learning management, customer services and other case management. Train HR personnel on the use of ERP and use of hardware and software when upgrades occur.

Assists with the management of HR electronic and paper files including data retrieval from personnel records, ensuring confidentiality and document security are maintained and released according to state and federal Public Information Laws.

Conducts independent research, data audits and complex analysis of all HRIS systems.

Performs other duties of a similar nature and level as assigned.

Minimum Qualifications & Experience

Bachelor’s degree in human resources, information technology, social sciences, industrial/organizational psychology or directly related field OR equivalent experience.

Seven (7) years of professional human resources and professional information technology experience, including lead and/or supervisory experience.

Additional Preferred Skills

Must have an in-depth knowledge of Oracle Cloud HCM Platform, Oracle EBS or similar system.

Strong project management skills, with the ability to lead small and medium sized projects and participate in larger strategic HRIS projects.

Strong analytical skills and a solid understanding of HR processes, functionality, structures and regulations, including data privacy and security requirements.

Ability to think critically, multi-task and manage priorities.

Excellent communication skills with the ability to communicate effectively technical information to non-technical stakeholders.