This position reports to the Director of Quality and will be responsible for providing quality engineering services to cross-functional teams. Primary duties are to assist all team members with the quality activities needed to successfully meet product quality objectives, as well as project goals with regards to time-to-market, cost and performance. This person will help develop and implement product and process improvements from design through the product life cycle - supporting New Product Development and Resource projects and working closely with Product Marketing & Channel Management, Sourcing, Supply Chain, Operations, Consumer Relations and key suppliers.
Responsibilities:
Establish or update product specifications based on product performance, functional expectation, and quality inspection and testing requirements
Establish and maintain product Failure Mode and Effect Analysis (FMEA) records
Manage quality metrics and present findings and recommendations to the product review team.
Coordinate quality inspection activities such as product auditing, inspection, and control plans and proactively seek out quality improvements for new and existing products.
Perform benchmarking and testing of concepts & prototypes as required
Perform product failure analysis and recommend solutions with corrective action plans
Review product and packaging designs for quality improvement opportunities and manufacturing ease
Incorporate customer feedback and identify and ensure best process and product practices are used across similar processes and products
Participate in quality reporting and product review process. Disseminate product quality information to all members of the cross-functional teams. Data trends analysis utilizing call center data, consumer web reviews, and retailer returns data.
Participate in New Product Development (NPD) projects and collaborate with cross-functional team to translate customer needs into product requirements
Maintaining the product material database Qualifications:
Bachelor's Degree in the Mechanical Engineering, Chemical Engineering, Packaging Engineering or other technical discipline required.
3-5 years of relevant work Experience in a manufacturing or independent test lab environment.
Proficient in the use of typical quality lab tools such as caliper, tensile meter, torque meter, and etc.
Proficient with Excel, PowerPoint and Visio and able to produce professional and clear reports
Lean Six Sigma experience or proficient in statistical analysis a plus
Prior experience in consumer packaged goods industry a plus Abilities:
Communication - Must have excellent interpersonal communications skills, both written and verbal with a demonstrated ability to communicate effectively with cross-functional team including suppliers, customers and associates.
Problem Solving & Decision Making - Identify and solve problems, develop innovative solutions, act decisively, and show good judgment.
Organization & Time Management - Highly organized and able to execute multiple projects and associated tasks successfully.
Results Orientation - Maintains an appropriate focus on short- and long-term goals. Motivated by achievement, and persists until goals are reached, conveying a high sense of urgency.
Team Player - Respond to requests from other parts of the organization. Ability to work with and motivate people. Works with cross-functional teams to solve technical issues.