IT Specialist III

Company:

Montgomery County MD

Location:

Gaithersburg, MD, 20883

Posted:

May 05, 2025

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Description:

Salary : $84,694.00 - $136,188.00 Annually

Location : 1300 Quince Orchard Blvd Gaithersburg MD 20878 USA

Job Type: Permanent

Remote Employment: Flexible/Hybrid

Job Number: 2025-00146

Department: Fire and Rescue Services

Division: FRS 45 Support Services Division

Opening Date: 03/04/2025

Closing Date: Continuous

FLSA: Exempt

About the Position

The anticipated salary range upon hire: $84,694 - $123,687

The Montgomery County Fire and Rescue Service (MCFRS) is a full spectrum life safety agency protecting about 500 square miles and over one million people who live and work in Maryland's most populous jurisdiction. MCFRS is a combination system (volunteer/career) in the suburban Washington, D.C. area, operating with an annual budget of over $266 million. MCFRS Responds annually to over 120,000 emergency calls for service and is staffed by nearly 2,700 career and volunteer responders.

The Montgomery County Fire and Rescue Service is seeking a highly motivated and goal-oriented Information Technologist to join its dynamic team as the Fire and Rescue Computer-Aided Dispatch (CAD) Manager. This critical position requires a driven individual with a passion for technology and public safety, who will play an integral role in the ongoing management and optimization of the CAD system. The ideal candidate will be responsible for the day-to-day technical operations of the CAD system, ensuring its seamless integration and functionality across various departments.

What You'll Be Doing

As the CAD Manager, you will collaborate with a variety of teams and departments to ensure that the Fire and Rescue Service's dispatch system operates efficiently and effectively, supporting emergency responders in real-time operations. This role involves managing system upgrades, troubleshooting technical issues, and implementing solutions to improve the dispatch process. If you are a forward-thinking individual with a strong background in information technology and a desire to make an impact in public service, we encourage you to apply.

Support, provision and maintain the CAD System

Administer Fire and Rescue Data within the CAD system

Responsible for quality control, data validation and maintenance of the CAD Response Plans

Coordinate software and hardware change management

Act as the Fire and Rescue liaison on various CAD system related committees both internal and external

Provide end user support

Participate in the Technology Section - Standby (on call) rotation Offsite, weekend or evening hours will be required.

Minimum Qualifications

Experience: Three (3) years of professional experience in the information technology field in such areas as programming, systems analysis, and data/telecommunications, depending on the duties of the position.

Education: Bachelor's degree in computer science or a related field from an accredited college or university, or certifications in specific programming languages or operating systems may be required, depending on the duties of the position. Programming languages might include Visual C++, Visual J++, C++, C, SQL, PowerBuilder, Oracle Developer 2000, and COBOL.

Equivalency: An equivalent combination of education and experience may be substituted. For applicants possessing very hard-to-find skills which are a critical need to the department/agency, training and certification may be accepted in lieu of full degree requirements. Physical Ability: Ability to lift boxes containing computer support items and equipment such as printers, computers, modems, and monitors weighing up to 50 pounds

Preferred Criteria, Interview Preferences

Knowledge of the architecture and topology of CAD system software, hardware, and networks including LAN's, WAN's and telecommunications systems, their components and associated systems.

Knowledge of the principals, methods and tools for automating, developing, implementing and administering database management systems.

Skill in computer aided dispatch system management.

Skill in project planning, design and acceptance testing.

Skill in complex IT system problem solving.

Ability to organize work and, set priorities and determine resource requirements.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

MQ Question Information Technology Specialist III (000552 )

What is your highest level of completed education?

N/A

High School/GED

Associate's Degree

Bachelor's Degree

Master's Degree

Juris Doctor

Doctorate

MQ Question Information Technology Specialist III (000552 )

How many years of experience do you have in the architecture and topology of CAD system software, hardware, and networks including LAN's, WAN's and telecommunications systems, their components and associated systems?

Less than 1 year or No Experience

1 Year Experience

2 Years Experience

3 Years Experience

4 Years of Experience

5 Years of Experience

6 Years of Experience

7+ Years of Experience

MQ Question Information Technology Specialist III (000552 )

Does this statement apply to you: I have ability to lift boxes containing computer support items and equipment such as printers, computers, modems, andmonitors weighing up to 50 pounds.

Yes