Field Service Engineer

Rochester Midland Corporation, a leading manufacturer and global supplier of specialty chemicals is seeking an experienced Field Service Technician for its Food & Beverage Division to cover accounts in the Ohio area. The ideal candidate will be in the Columbus OH area and will support Ohio and northern Kentucky. The Field Service Engineer provides an advanced level of service and consultation to all contracted Food Safety accounts. This position performs troubleshooting and consultation, while maintaining best in class quality standards and delivers our value proposition to the customer and ensures an outstanding experience with RMC service programs.

ESSENTIAL JOB FUNCTIONS

Schedule and perform service routes in accordance with the Division's Minimum Service Standards

Service, mechanical installation and repair of chemical feed and application systems

Ensure an environment of total security by full adherence to policies, procedures, and better working practices in conjunction with Environmental Health & Safety Department

Perform rigorous collection, consolidation, logging and distribution of field data

Develop positive relationships by maintaining continuous contact with accounts to promote products

Deliver customer chemical safety training as required

Identify potential business opportunities and transfers to sales

Routinely troubleshoot for problem/solution identification

Submit chemical orders for customers as needed

Provide service reports on status of existing programs at each account

Properly maintain all Company-owned equipment e.g. tools, instruments, safety equipment and vehicle

Complete chemical titrations and log results

Complete all administrative requirements including basic skills/safety training courses

Order inventory and supplies required to perform services Compensation:

Salary

Company credit card for travel and expenses

Company benefits EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

Bachelor's Degree in Natural Science required (or equivalent experience).

Valid driver's license (clean driving record) EXPERIENCE:

Minimum of 5 years of food safety, sanitation, and/or food plant industry related experience required

Expert level knowledge of food fundamentals, practices, and terminology SKILLS:

Competent use of tools & safety equipment

Chemical testing & interpretation

Computer skills including e-mail, Word, and Excel

Experience in maintenance and repairs COMPETENCIES:

Professional technical communication (Verbal, Listening & Written)

Strong analytical & problem solving

Customer/vendor relationship and solution focused

Drive for results

Action oriented

Critical thinking

Planning & priority setting

Technical knowledge

Teamwork & trust PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

Sit or stand for extended periods of time

Capability to move up to 60 lbs. by hand and 300lbs with use of hand truck

Ability to climb stairs and ladders

Visual acuity necessary to utilize computers and electronic devices

Extra hours and some travel may be required

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.