Retail Operations Manager

What is Cirkul?

Cirkul is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water.

The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, and personalized. The technology reduces the shipping weight of bottled beverages by 96% and uses 84% less plastic. Cirkul offers its customers 100+ unique flavors, all with no sugar, zero calories, no artificial colors, and a range of functional enhancements online, at Walmart, and other retailers across the United States. Hundreds of thousands of consumers are using Cirkul to transition from single-use plastics and sugar-filled beverages to healthier, better-for-you alternatives.

What is this role?

We are seeking a Retail Operations Manager to lead the execution of new retailer onboarding, manage ongoing retail partner projects, and ensure seamless order and inventory management. This individual will serve as a key liaison between internal departments and our retail partners, ensuring alignment and execution of launches, product refreshes, and feature programs with precision and efficiency.

What does an average day look like?

Driving Results: Lead planning and execution of all Retail Launch, Product Refresh, and Promotional Feature projects. Manage timelines, priorities, and deliverables for retail initiatives. Monitor and track key performance indicators across retail operations.

Taking Ownership: Oversee day-to-day operational support and project management for key retail accounts. Ensure execution of packaging, palletizing, and compliance with all retailer-specific requirements.

Making Decisions: Work closely with Production Planning to ensure accurate demand forecasting and fulfillment. Use data to guide procurement, production, and shipping decisions.

Cultivating Relationships: Collaborate cross-functionally with Supply Chain, Manufacturing, Packaging, and Logistics teams. Serve as the operational point of contact for key retail partners.

Instilling Trust: Uphold operational standards and consistently meet OTIF (On Time In Full) compliance metrics. Maintain accurate and timely EDI (Electronic Data Interchange) processes and documentation.

Customer Focus: Deliver an exceptional experience to our retail partners through proactive communication and problem-solving. Support retail transaction management, issue resolution, and continuous process improvements.

What background should you have?

3+ years of experience in retail operations, supply chain, or related management roles

Experience working with large consumer product retailers (e.g., Walmart, Target, etc.)

Strong project management skills and ability to manage multiple cross-functional initiatives

Proficiency with ERP systems, Microsoft Office Suite, and Google Sheets

Excellent organizational, communication, and leadership skills

Positive attitude, strong work ethic, and ability to thrive in a fast-paced, high-growth environment

What do we offer?

Competitive salary based on experience and market

Generous benefits, 401k match, and PTO (even insurance for your fur babies!)

Employee discounts on Cirkul products

New corporate office space with great amenities

Opportunity to work with a best in class team, in a hyper growth company, taking over the hydration industry

A culture that rewards results

Please review our privacy policy here.

Cirkul, Inc. is an Equal Opportunity Employer. We believe in hiring a diverse workforce and are committed to sustaining an equitable and inclusive, people-first environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents.